Bad DragonReviews of bad-dragon.com

The reviews mainly complain about the processing time for Bad Dragons Custom toys. What people fail to realize that these people make hundreds of toys a week, that take 12-72 hours to process and mould your toy (and they have to do the other couple hundred toys as well.) In a matter of fact, this company is amazing and quick at what they do. I would personally recommend for people to buy their "ready-made discount toys" if they are too close minded to wait for their amazingly textured and pleasureful toys. I got a medium Fenrir and small Bumble Hooves and they both make me climax in a matter of minutes if used properly. I hope to buy new ones in the future :)

Kind a got worried when I read some of the reviews gave them my debit card it took a while the toy came and I couldn’t be happier the spritz is an awesome toy I got the biggest one made and I absolutely love it!!! Well worth the wait. My only problem with bad dragon it’s figuring out which one I’m going to order next!

I would say they are a scam at the best! I purchased a toy for my wife, waited the five week period, and my order status hadn't changed. I submitted a ticket which was ignored. I sent another ticket inquiring as to the first ticket and to the order status a week after this. I continued this process for three more weeks. I still have heard nothing from them. I have requested either a full refund or demanded they ship my product. Two and a half months is far too long to be kept in the dark on a $140.00 order! DO NOT USE THESE PEOPLE! HORRIBLE COMPANY!

if I could leave a negative star I would. I placed an order on 2-14 & never received an order conformation although they took my money. I have spent 2 weeks back and forth via email for the company to claim they didn't get my order. I had to have PayPal get my money back. worst customer service I have EVER experienced!!!

Not sure why people are bagging on this company so hard. From my experience I've never had a problem. From placing custom orders, to customers service, Bad Dragon has nerve let me down. I know it's not much to say that my experience has been awesome, however I want to bring up some things. Bad Dragon is a ONE store company in Phoenix AZ. They are hiring new people trying to expand, but please take note that they are still growing as a small business. I also feel that people that complain about their orders not being shipped in a sooner amount of time need to understand that they are getting custom made products. These products are not made by machines they are made by hand and with care. Another thing that I think people need to consider that if holidays are coming up soon in the process of you making an order you might have to be a little more patient and getting your order. Christmas and Valentine's Day anyone? I don't work for Bad Dragon but I would have to bet all my money that those are the holidays that they have a hard time keeping up on orders. Sorry for the long review but I really wanted to bring up some points that some individuals that more or less don't factor in when choosing Bad Dragon.

VERY much worth the wait (which, seriously is expected with handmade quality products) I prefer quality and a wait time over mass produced toys that i wouldn't trust. the quality is undeniable

I have purchased from Bad Dragon a number of times. Never have had any problems with quality or timeliness of delivery. I see that most of the bad ratings are about no getting their purchase within the 5 weeks that bad dragon states as their typical delivery time. Remember that they are all custom made and they are AMERICAN made product. Chill people good things come to those who wait.

Placed an order on Nov 23 and after 5 weeks emailed asking for shipping update.I was ignored and sent another email 2 weeks later telling them I would wait 1 more week then I wanted my money back.I was ignored again so I contacted paypal and opened a claim.Finally they responded after paypal emailed them because now they knew I was serious.I got my money back after an aggravating experience.I would STRONGLY suggest not doing business with these people but if you do, DEFINITELY use paypal because it is the only way to ensure you can get your money back.