The BackJoy CompanyReviews of backjoy.com

I have made several online purchases with BackJoy over the years. From product selection to payment and order fulfillment, everything has been great.

I love my back joy seat which has helped me a lot. This past order was for a friend

I purchased your product for an advertised price of $35.00. When it was charged to my account it ended up at $75.00. The advertised price did not include the difference between the American dollar and the Canadian dollar or shipping charges. I think this is wrong. All charges should include so much American and so much Canadian and show shipping charges. To tell you the truth I am not impressed with the product either. I would give you one half a star on a five star rating. Ron McCarthy

I love the back cushion for my lower lumbar support that clamps to the back seat of my chair and seat posture corrector that you sit on. Both items make a difference in my work day as I sit a lot. I don't have as much back pain as I used to, these products are a testament to that fact. I am definitely glad I bought these two items.

I had a problem with the product I had ordered two weeks ago. The product became deformed from sitting in my car, although temperatures were not that hot over the last few weeks. No matter, BackJoy had no problem in suggesting a different product and has shipped it to me at no charge. There were no difficulties in getting this done and BackJoy was extremely easy to work with on this problem. I have only experienced such outstanding customer service a few times in my life with a company that stands behind their product and customer satisfaction 110%!!

Very excellent product relief back pain fast

I love Backjoy seats for our sports car, ordered lumbar support thought it would compliment seat but does not work well on bucket seat. Will keep as too much hassle to return but ended up taking straps off and putting between seat back and front portion, hope it helps but very disappointed given the success with posture seat. May work okay on regular seats but not bucket leather ones and feel straps could rub leather. I was somewhat disappointed with delivery time it took almost two weeks from order dat and it seemed like a convoluted mail trip. In the past items I have ordered from the company have arrived a lot faster, not sure why. I did not email them. Also I feel they could have included more instructions on how to install in a car.

I have purchased a variety of Back Joy products and have found them to be well constructed and serviceable. With my most recent purchase, an online discount was offered to me through email. The discount was valid for "one day" and for "entire purchase." I chose to make my purchase in 2 orders as I intended them for different mailing destinations. The online site rejected the discount for the 2nd order so I called customer service and was told I had already used the discount. I argued that the discount was still good as the day hadn't expired and the email said "entire purchase" not "one order." Customer service rejected the discount for the second order as well.