Laura
good product, long wait
I really like your back support products. They are comfortable and really easy to carry long when traveling. The only challenge I have is your inventory problems which kept me waiting for a month or more for a seat.
Response from The BackJoy CompanyJan 18, 2026
Hi Laura, Thank you for sharing your positive experiences and your frustration with our supply issues. We apologize for the inventory delays. The new trade war tariffs and order demand have caused delays and sell outs on each shipment. Thank You for your patience and loyalty. Please keep in touch. Wishing you the best in health. Preston & Sarah



