The BackJoy CompanyReviews of backjoy.com

07/10/2024- I am trying to use the BackJoy Core (the back orthotic) but it is difficult. The pictures in my instruction booklet do not represent what I actually have. My logo is nit under my left thigh. Ummmm. I have not found a comfortable sitting position yet. I now just treat it as a pillow cushion to sit up taller in my chair at my desk in the office! No help! No posture support!

I liked the original seat better. This new one is huge. The hump in the middle hits the bottom, inside of my leg and is somewhat uncomfortable when driving. It is so WIDE that it makes it difficult to get the seatbelt in. Wish you would go back to the smaller, original one.

Love this seat cushion. It’s very comfortable and relieves all the right spots. However, I use mine in the car and the seat has permanently curled along the front edge. It’s now unusable. Having to order a new one.

This is the fourth Backjoy purchased by my wife and I, and I don't think it gives the same support as our earlier versions going back several years. Maybe the materials are lesser quality to keep the price down.

I was excited to order my product. Nothing said it was out of stock. But days went by and it never even said it was processing. It just said order received. I emailed to get an update with no response. I found a number and called. The customer service representative looked into it and couldn't find an update. He put me on hold and came back to say they were going to process a refund. Which they did. So that part was appreciated. But letting me order it when it must have been out of stock was frustrating. Then not being able to get an update was frustrating. Only good thing about the experience was the customer service representative that I got on the phone. So I give an average of 3 stars.

I dislike the center hump at the front as it is quite uncomfortable. I actually wanted to return this for a different one but I am giving this one a chance and am starting to get used to it.

I like the idea of the seat, but it hurts my tailbone from the rigid plastic. I'm trying to find a small thin cushion to put on top of it.

I will get used to it. Wait n see.