The BackJoy Company Reviews | Read Customer Reviews of backjoy.com

The BackJoy Company Reviews | Read Customer Reviews of backjoy.com

The BackJoy Company reviews

886 approved reviews, newest moderated first

Lisa Y.
Dec 8, 2025
Back Joy seat the BEST
I have a back condition and this back joy seat is the only things that helps me when I’m sitting! It keeps your pelvis in place so they you don’t collapse your lower back. My husband calls it my “tractor seat” because it looks like the seat in a tractor! It is the best money I ever spent to help my back. Highly recommend!
Response from The BackJoy CompanyJan 18, 2026
Hi Lisa, So pleased your money spent helped relieve your back condition! Thank you for recommending to others who can not sit without pain. Please keep in touch and let your husband know he is correct about the shape looking like a tractor seat. I invented it for my father who called it his miracle bucket seat. But, we go beyond the tractor like bucket seat shape, BackJoy cups the muscles and floats you, then tilts your pelvis into neutral posture. That’s why it works so well for you. Wishing you the best in health. Preston & Sarah
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Sharon
Nov 30, 2025
Back Joy travels
I have used Back joy for several years. Recently my sister and I traveled by air for 18 hours to New Zealand and we were able to walk off the plane with no back, hip or knee pain. We both used Back Joy support. We are 81 & 78. We use them in the car all the time.
Response from The BackJoy CompanyJan 18, 2026
Hi Sharon, You and your sister know exactly why the BackJoy Orthotic was invented. It’s all about what you can do after sitting. Yes, comfortable while sitting, but more importantly, getting up in New Zealand with no back, hip or knee pain. Enjoying life and living large at 81 and 78! Please keep in touch and sharing your adventures. It’s people like you that inspire us to keep up in staying younger, stronger, longer! Wishing you the best in health. Preston & Sarah
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Laura
Nov 26, 2025
good product, long wait
I really like your back support products. They are comfortable and really easy to carry long when traveling. The only challenge I have is your inventory problems which kept me waiting for a month or more for a seat.
Response from The BackJoy CompanyJan 18, 2026
Hi Laura, Thank you for sharing your positive experiences and your frustration with our supply issues. We apologize for the inventory delays. The new trade war tariffs and order demand have caused delays and sell outs on each shipment. Thank You for your patience and loyalty. Please keep in touch. Wishing you the best in health. Preston & Sarah
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Lisa
Nov 24, 2025
The answer to my prayers!
Between the customer service and the device, itself "Sitsmart Core Traction" I couldn't be more satisfied. I received top notch quality support via email after learning I initially ordered the wrong item. My order was corrected and immediately shipped to me. Finding this little device has completely given my body and life the support it so desperately needed! Being someone one who sits all day for my job, it helped transform my posture from the inside out! Keeping my pelvis aligned makes everything else in my body work correctly. Thus, allowing my nervous system to do its job efficiently and effectively too! I am one who believes the pelvis is the portal to life so I can't thank the owner enough for developing this support device that keeps my body aligned and happy! Truly the answer to my prayers! I am already spreading the word to everyone I know how much this has transformed my life and encouraging them to try this affordable support device for themselves! Thanks again :)
Response from The BackJoy CompanyJan 18, 2026
Hi Lisa, We are so thankful to be a blessing from your prayers! The design is all about mechanically assisting the pelvis to neutrally align with the spine. You’re are so correct, the neutral alignment initiates a waterfall of harmonious responses from the inside out. Your experience echoes our belief, that “improving your posture improves your life.” The Bio-mechanics surrounding the pelvis and pelvic floor support your beliefs further. Please investigate our latest invention for sleeping that works on the same principles at the other end of the spine. We would love to have your further input. All the best in health. Preston & Sarah
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Isabelle van V.
Nov 15, 2025
Excellent product and service
I forgot my BackJoy seat on the plane after a very long flight. I were devastated since it is not longer available in South Africa. I contacted BackJoy and Sarah & Preston went out of their way to help me. This is my fourth BackJoy seat, it was like reuniting with an old friend when I got it. Thank you for outstanding service and a wonderful product.
Response from The BackJoy CompanyJan 18, 2026
Hi Isabelle, We are so glad your BackJoy seat made it to South Africa. We loved your “reunited with an old friend” sentiment. The design is made to fit seamlessly into our daily lives like a good friend does, so this was a wonderful feeling to share. Please keep in touch and hopefully we will have distribution in South Africa once again soon. All the best to you in health. Preston & Sarah
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Tamara K.
Sep 15, 2025
Seat review
I love my seat, but more importantly, I love the service at Backjoy. Sarah helped make sure that I had the right type to most help my back pain, and she was so friendly and competent every step of the way. I highly recommend this seat to anybody who has a problem with the back
Response from The BackJoy CompanyJan 18, 2026
Hi Tamara, The original mission of the company was to serve those that suffer from preventable back pain. When I designed the first BackJoy seat for my father I had no thoughts on sales and marketing that could influenced the invention. Just make it work extraordinarily effective and to fit seamlessly into people’s life styles. No gimmicks just biomechanics and material sciences hopefully, affordable. When you say to us, “I love my seat” “I love the service” Sarah and I are inspired and energized knowing our mission is being fulfilled. So thank you from all of us at The BackJoy Company! Best to you in good health. Preston & Sarah
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Anna M.
Aug 10, 2025
Wonderful product for home and car
A couple of years ago, my sister gave me a BackJoy for me to use at my kitchen table—my “base of operations”. It has been a lifesaver. It has held up well; it still looks like new and feels the same. I recently ordered two more BackJoys: a second one for my sister and a second one for me that I planned to use in the car. Along with my order came the Relief version of the Sit Smart Core Traction. It has a slightly smaller profile and, instead of using it at home, I’m using it in the car and really appreciating the support it gives, plus, because it is not as big, it is much easier to get in and out of the car without having to make a difficult adjustment in placement. Super products—well made, lasting, and so beneficial to anyone with a problem back!
Response from The BackJoy CompanyJan 18, 2026
Hi Anna, Your comments will help others that want to know which “SIZE” BackJoy SitSmart to use. They all work on the same principle so choosing based on where they are used is great way to decide. Using the SitSmart CORE in your base of operation’s kitchen table and using the SitSmart RELIEF in your car is good advice. Thank you so much for your “Wonderful Product rating! Best to You in good health. Preston & Sarah
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Gunnar
Aug 6, 2025
Stellar product, stellar service
I have nothing but rave reviews for Backjoy. After a delivery mishap (not their fault, FedEx showed up when I wasn't home), they reached out to me directly over the phone. They were professional, responsive, enthusiastic, and they took steps to ensure that I would receive my delivery soon. Once I received my Backjoy, I was incredibly impressed by the quality of the product. It's light, portable, comfortable, and extremely effective. The way that I sit has been substantially improved. Rather than slouch over, as I usually do, I can feel the intrinsic muscles of my core working to keep my spine upright and my pelvis balanced. As a structural integration bodyworker, I can see myself using the Backjoy for a long, long time to come.
Response from The BackJoy CompanyJan 18, 2026
HI Gunnar, What is stellar is your comments coming from a structural integration bodyworker! Thank You so much for sharing with others the features and their benefits. Working on people daily with all the pains and issues our bodies go through says a lot to those wondering if our orthopedic, bio-mechanic and material science based products truly work or are they just cushions with marketing promises. Please keep in touch. All the best to you in health. Preston & Sarah
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