Gheorghe
I NEVER got my order
I NEVER got my order, though I paid for it - A shipping label (with a tracking#) was issued but there were no tracking results since seemingly the package was never scanned by UPS or whatever carrier you were using. The most important thing is that I called and I also send messages from your wensite, as well as email messages to your Customer Service Dept, but not even once did I get any reply back!!!! This is totally unacceptable for such a well established company as yours - it is the ultimate fraud action that could happen within BackJoy - Your name should actually be BACKPAIN! Shame on you!
Response from The BackJoy CompanyApr 12, 2018
Hi Gheorghe - Sad to hear that you had a negative experience. We are going to get this issue remedied as soon as possible. Our Customer Service team will be reaching out to you directly to resolve this issue. Thanks for your feedback.



