Baby Blue Florist Reviews | Read Customer Reviews of babyblueflorist.com

Baby Blue Florist Reviews | Read Customer Reviews of babyblueflorist.com

Baby Blue Florist reviews

277 approved reviews, newest moderated first

Nora J.
Jun 1, 2023
I Ordered a sympathy plant from these…
I Ordered a sympathy plant from these scammers I needed it delivered Yesterday for my sister in laws Mother's funeral , I called this morning Their Customer Service Person rattled off an incomplete Email address , I got a email today when I corrected it that Baby Blue Florist told me the local florist couldn't deliver cause they couldn't find the address Which is a lie . I was told a refund in 3 to 7 working days , I told her if I do not see my refund I expect it in 3-7 days I am going to go to the state AG in their state and file a formal complaint against them , She had been real snippy with me till I mentioned filing a formal complaint with their state AG
Response from Baby Blue FloristJun 5, 2023
Hello Nora, We had an issue of communication because everything we do here is email based. You are right there was a delivery issue because we could not get the dishgarden from any florist. I see that you have your money back and so Im sure you saw thias already but if not please look for Baby Blue in your statement. Also, I sent you an email on how we can correct this for you so Im excited to read your reply. Thanks so much and from the bottom of our hearts, from all of us here we wish to send our condolences to your family.
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Jodi S.
Jun 1, 2023
They made it right after all
Never received flowers ordered for my daughter for her birthday, I so disappointed and upset...however I was contacted after writing my review and they did what they could to make things right. Credit was given for missing order and they even sent the flowers to my daughter even if it was a week late..
Response from Baby Blue FloristJun 1, 2023
Hi Jodi, Your funds are in your account. I also emailed you personally on this on the email you used to place the order and also the email you provided here on Trust Pilot. Please look at your emails, I have some good news :)
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Alvia M.
May 31, 2023
Update I received a email from my bank…
Update I received a email from my bank that I finally received my money back from baby blue florist and its on my account now thank you Alvia Martinez
Response from Baby Blue FloristJun 2, 2023
Hi Alvia! Thanks for the upgraded review to 3 stars, we are always working so hard for our customers and its nice to see our customers come back to support us!
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Lee R.
May 31, 2023
Read the reviews, this site is a SCAM
Should have read the reviews before ordering. Credit card was charged, flowers never arrived. As other reviews have noted, this merchant is a scam. Don't order from them, you will be sorry! Update: Refund was provided and I have received my funds. However, why did it take a negative review to get refund?
Response from Baby Blue FloristJun 1, 2023
Hi Lee, The sunflowers you ordered were not available by any florist. we are sorry we could not do this order but nobody had the flowers. However, you have been refunded and I emailed you personally so please look for your email! Also I have some amazing news so please reply to the email when you get itttt. Thanks so much and looking forward to receiving your replyyy :)
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Lily S.
May 31, 2023
same as everyone else never got my…
same as everyone else never got my flowers nor refund. sad! i’ll get it figured out another way. Update: My boyfriend ordered me flowers and unfortunately the places around us did not have them in stock. I read the reviews and saw people having the same issue! But their customer service is amazing! they will make things right and admit if there was a mistake made and do anything to change your opinion! hard to find customer service like that these days.
Response from Baby Blue FloristJun 2, 2023
Hello My Dear Ive sent you an email and waiting your reply. Your refund was issued and the funds are back in your account. Processing times can take 5 business days so we are within that time frame. The rainbow roses were not available and you did not continue with another order. However, please look in your inbox for my email so that we can do something special for youuuu
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Dwayne
May 30, 2023
This is a scam
It’s going on three weeks they never refunded my money back when u call all they do is give u a run around.so let me take what I wrote back they did send me my money back great customer service support they help me and refunded me my money back in a few hours after I called them.
Response from Baby Blue FloristMay 31, 2023
Dwayne, Thanks for upgrading your review to 4 Stars! We appreciate it and I’m happy to have spoken to you on the phone yesterday. We hope to send flowers for you again soon!!!
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Maya S. T.
May 30, 2023
THIS IS A SCAM WEBSITE
Placed order online. Never received a follow up email stating that order was out for delivery. When I called to check on the status, then an email was sent saying order was cancelled and also stated a refund receipt. This is the third week, and I still haven't received my refund. THIS IS A SCAM!!!!!
Response from Baby Blue FloristJun 1, 2023
Hi Maya, I have sent you an email about the new baby flowers. Would you please look at it because it has your refund receipt to show you the funds are now back into your account. Also please you will see some great news in that email so Im waiting your reply! Thanks so muchhhh
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Seha A.
May 30, 2023
Trustworthy
Very nice service. It was delivered sooner than I expected. This will definitely be my new florist. And also Baby Blue Florist you have an amazing employee in Michelle!!! Thanks so much Michelle for your help! I definitely recommend. 😇💐
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