Baby Blue is a premier online florist with the absolute best of the best in flower concierge services including agent follow us with our local florists, fanatical customer service, constant updates, full responsibility for every order with an 100 percent satisfaction guarantee.
Baby Blue Florist (babyblueflorist.com) has 277 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
babyblueflorist.com
Website
babyblueflorist.com
Category
Garden & Pond
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 42% of reviews.
Latest
Most recent review: December 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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A few weeks ago we ordered a get well bouquet . The recipient sent us a picture of what she received and it was beautiful and well worth the money we spent. ]We need it delivered immediately and you met our requirements on very short notice...We will use you again in the future, Thank You.
LW
LouAnn Williams B.
James handled my order
James handled my order with the upmost care and delivered the same day. I so appreciate his service and the flowers are beautiful!!! 5 out of 5 Stars!!!
MA
Matt
these people are scammers
these people are scammers ! i was promised a refund but nobody has yet to send me my money or the flowers .
edit . they sent my refund back everything turned out all good !
Response from Baby Blue FloristJul 20, 2023
Hello Mat
You placed an order for a dozen red roses and we contacted you immediately to let you know that all deliveries for that day went out already. We tried to get the red roses out fastly but there was no florist available and so because it was a same day time sensitive issue we contacted you immediately
Your refund was placed timely and the funds are back into your account already so please look again and update your review if you can be so kind please.
LF
Linda F.
Tony was very professional and delivery…
Tony was very professional and delivery was prompt.
JS
Jeanne S.
Beautiful surprise
Thanks to Baby Blue Florist for sending beautiful flowers and a box of chocolate covered fruit. It arrived quickly and made our relative very happy.
GE
Gerard
Please read new UPDATE 21 JUL 23
NEWEST UPDATE: PLEASE READ!
I was recently contacted by Hazel of the e-commerce customer support division for Baby Blue Florist. She informed me that the company is a new startup and they're trying to make everything right for all of their customers do to errors during the learning processes. She asked me if she could send a free bouquet to our loved one on our behalf along with an apology letter from their company. I was a little skeptical, but decided just the same to see where this was going. Over the next couple days Hazel checked in with me daily, asked for flower ideas for our loved one, ensured addresses were correct, (loved one is in a Veterans home), wished me a happy bday and followed up after delivery. This lady made me feel like I was her only focus for three days straight! If she's doing this for everyone I wonder when she sleeps. To cut this short: Flowers arrived very quickly and loved one was very moved by midsummer flower surprise. At 88 he does not normally text, but he did that day! I can't say enough about Hazel and I highly, highly recommend giving this company a try. Will WILL be using them again.
I'm leaving the below history on this review post to show that I am not part of or in any way affiliated with this company.
1st UPDATE: I initially wrote the review following this update due to the fact it took one month to resolve the issue caused by baby blue florist. We just learned this evening, Sunday 16 July 2023, that our refund was received by our cc company. A refund due to us since 15 June 2023. It took several emails and phone calls to accomplish this. We will not file grievance with cc company, but we will NOT recommend the use of this company.
INITIAL REVIEW: Ordered flowers for loved ones funeral several days before ceremony. Was notified by email the day before funeral by baby blue florist that the order was canceled by them due to lack of supporting florist in the area (Oxford Miss). Was told a refund would ensue. Had to special order last minute from another florist who had no problem finding local supplier, though they arrived too late!! Refund never came. Several weeks, emails and phone calls to customer service (overseas) and still no refund. Reporting to BBB and filing grievance with CC company. DO NOT USE THIS SCAM FRONT SHOP!
KN
Khoa N.
Review for Baby Blue Florist
Easy to order and they accept orders from Canada. The prices are reasonable and they do a good job putting the flowers together.
DB
Debbie B.
They were very thorough in names and…
They were very thorough in names and addresses and very professional. They called me back when no one answered the door or the phone and then went back out and left the floral arrangement per my request and called the customer back at 3:00 to tell them they had an arrangement on their front porch. Loved it!