Bob
Return policy is difficult
Return policy is difficult

BABEYOND is listed under Clothing & Underwear.
BABEYOND (babeyond.com) has 193 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Bob
Return policy is difficult
Gaby
Fast shipping and great quality of products, just as described and shown on website. In my experience, the dress ran a bit smaller. Got. large that fits more like a medium.
customer
I'm still waiting for the second half of my order. I have emailed your contact email address on your website twice, but have not received a response. Will I receive it?
Response from BABEYONDOct 24, 2025
Dear customer, Hope you are doing well. We’re very sorry to hear about the delay with the second half of your order. After checking, it appears that the package may have been lost in transit. Our customer service team reached out to you on October 24 and sent an email with a proposed solution — either a reshipment or a refund. Please check your inbox and let us know which option you prefer so we can resolve this as quickly as possible. We sincerely apologize for the inconvenience and truly appreciate your patience and understanding. Our team is committed to making things right and ensuring a better experience for you in the future. Warm regards, BABEYOND Customer Service Team
Kimberly
The pictures and videos posted at the bottom of each page allows you to really get a sense of fit on someone other than a model, as well as giving you an opportunity to notice details and the quality of the dresses. The shipping is not easily tracked but always quick.
Stacey C.
I originally purchased a maxi dress that was too long. The return process was a bit complicated and I had to pay for my return or I would say 5 stars. I did end up buying a shorter dress from Babeyond after as well. Loved both products and even told my friends...5 mins later one was buying a dress too.
Alycia B.
Dress was advertised as maxi, however fell at the middle of my shins (Im 5’8…. Not exactly giant). Took forever to come in (from China). Have not been able to contact customer service to return.
Response from BABEYONDOct 24, 2025
Hi Alycia, Hope you are doing well. We sincerely apologize for the inconvenience you experienced with your order. Your return request has been processed on October 23, and detailed instructions have been sent to your email. Please check your inbox for more information. We’re sorry about the sizing issue and will review the measurements to ensure a better fit. For future orders, feel free to reach out to our customer service team for sizing advice. As for the delay, the recent international shipping peak may have caused longer transit times. We’ll keep improving our logistics for faster delivery ahead. Warm regards, BABEYOND Customer Service Team
SNelson
The dress I ordered came exactly as described, in a beautiful forest green, great quality, fit well, and delivery time was as expected. The headpiece was smaller than it looked in the ad, so I ended up purchasing something else off Amazon since the delivery time for Babeyond is quite a ways out (as they explain at the time of purchase) and Halloween is quite close.
Tracy A.
Though my items came with some issues, the team at BABEYOND were fast to correct them. Great customer service.