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azova.com Reviews | Read Customer Reviews of azova.com

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Electronics & Technology
Internet & Software
azova.com

AC

azova.comReviews of azova.com

4.4432 reviews
Internet & Software
144 South Main Street, Alpine, Utah

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ACazova.com4.4

Reviews432 About Contact

Overall score

4.4 out of 5

Great

Average of 432 reviews

Distribution

5★74%
4★13%
3★2%
2★3%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(844) 692-9682
azova.com
[email protected]
144 South Main StreetAlpine, UT 84004

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About azova.com

AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.

azova.com (azova.com) has 432 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Website: azova.com
Category: Internet & Software
Location: Alpine, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: May 2023.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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azova.com reviews

432 approved reviews, newest moderated first

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Harry H.
Feb 6, 2022
I had ordered four units for our travel…
I had ordered four units for our travel group and had them delivered to our Canadian home before leaving for Hawaii. The only glitch on account set-ups should have been advice to use different emails/passwords for each account. Azova’s data base got confused with two accounts with same credentials and it was difficult to correct. Otherwise actual testing was fine. One does need to be reasonably iphone/ipad savvy to maneuver through all the steps.
Response from azova.comFeb 7, 2022
" Harry, We are grateful that you took the time out to leave us a review. Your feedback about our account setup process helps us to improve service for everyone. Thanks, AZOVA."
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Mary G.
Feb 6, 2022
Great service.
The agents we worked with were prompt, calm and knowledgeable. Thank you!
Response from azova.comFeb 7, 2022
" Hi Mary, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."
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Trevor H.
Feb 6, 2022
Fast and easy - Recommend!
Fast and easy. The only issue was that some of the things they were asking if I could see in their app did not show up (ie timer, etc). Thankfully I was using the Detect App along with this visit so the process was fine. Would recommend.
Response from azova.comFeb 7, 2022
" Trevor, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are thrilled to hear you found the testing process fast and easy! It's what we strive for. Thanks, AZOVA."
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JEFF B.
Feb 6, 2022
This is the way to go and we will…
This is the way to go and we will definitely use this again the next time we travel. We ordered the kits and had them sent to the hotel we were staying at. I had some issues setting up my account but Michael from services helped me out and got me all set up. When we did the test the observer noticed I had put Jeff instead of Jeffrey on my profile so he walked me through how to change it so there were no issues at the border. We had our results back in half an hour. Last time we came to vegas we had to rush around to find a clinic that would do the test and get us the results in time for the flight. This was in our room and at our convenience.
Response from azova.comFeb 7, 2022
"Hi Jeff, your comments have been shared with our entire team at Azova. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon. Thanks, AZOVA."
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Mike
Feb 6, 2022
We had a poor internet connection where…
We had a poor internet connection where the proctor was unable to see us on video. Eventually, we were able to be viewed. The other problem was that you notified us that some of the test kits were being recalled. You should have let us know when we ordered the kit. Our flight is in 24 hours and if we had bad kits we would have had to cancel our trip. You added more stress to an already stressed process. In summary: if kits are being recalled, you MUST let us know immediately, not at the time of the test. And, invest in better internet connectivity.
Response from azova.comFeb 7, 2022
" Mike, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. I appreciate your feedback about notifying customers when there are recalled kits. I will pass this along to my supervisor and see what better solutions we can come up with. With regards to the internet connectivity issue I would like to the opportunity to discuss this further with you. Can you please reach out to me directly at 844.692.9682 Ext 1062? Thanks, AZOVA."
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Sandra M.
Feb 6, 2022
I’d use them again!
Easy, fairly stressless, seamless. Video calls were answered by patient, professional and kind humans. Really appreciated the communication and fast results.
Response from azova.comFeb 7, 2022
" Sandra, We’re so happy to hear you had a great experience at Azova. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Thanks, AZOVA."
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customer
Feb 6, 2022
Waiting
Waiting for the results was a bit stressful, but 2 days is not bad.
Response from azova.comFeb 7, 2022
" Hi, We are grateful for the time you took to leave a 5 star review. We understand how stressful it can be to wait for your results, but we are happy that you received them in time. Thanks, Azova."
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Consumer
Feb 5, 2022
Was easy and efficient!!!
Was easy and efficient!!!
Response from azova.comFeb 6, 2022
"Thank you for the 5 star rating. We are thrilled to hear you found the process of testing easy and efficient! Thanks, AZOVA."
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