azova.comReviews of azova.com

The website is ok but is a little hard to understand. When I checked my appointment, at the very top it said ‘canceled’. I did not cancel it so I was not sure that I had an appointment or not. I received an email and everything went fine after that. I had difficulty understanding the instructions from the audit lady. Her accent was quite strong. As a result I did not understand that I was supposed to time the 15 mins for the test to finish. They do not stay on the call until the test is complete….which is weird….I thought that this was the whole point of this test. At the end you download a photo of your tester. However, this beats having to leave the house to get a test to travel.

Very good. They bent over backwards to make sure it all worked - I was having issues with my computer. They were very clear and easy to understand and follow.

The instructions was very clear on the app and it wasn't difficult to get through the steps. The only hang up is the last step where the app is a not working clearly with the photo of the result from the droplet.

We have been using these pCR tests with observation and they have been great! Easy to use and affordable! However, having to take a picture of two tests in a tiny little square that moves backwards to your body was impossible! Can we just go back to loading a photo of the tests results ! This last step is really impossible!

Excellent support and service on both Canadian and US sides of our journey. Proctors were clear in communications, and able to adapt to our change in schedules. Instructions were very clear and made this stressful process a calm organized one for us. Only reason for a 4(vs 5) was very long response times in the chat, at times over 4 hours. As travel rules were changing, this made pre-trip planning difficult.

We used this service for a return to the the US. Our proctors were very organized, concise, and tenacious when our internet connection failed. Our proctors called repeatedly until our connection was restored and didn't miss a beat. They also answered our questions and we had the digital results in 15 minutes on the app and a digital download in 16. We will definitely use Azova proctoring service again.

Rolando was excellent. He made the process easy as possible. Great technology experience.

This was a very helpful service to get back to Canada after spending 2 weeks in Hawaii. Easy process - except for the verification. No one called me back and I had to wait for over 20 minutes in a chat for someone to verify, which extended the time required. Can't really complain as I did my swab on the beach and had a travel plan with my cell phone, but for those with limited internet time/a strict itinerary to follow, give yourself a bit more time!