Aventis Systems Reviews | Read Customer Reviews of aventissystems.com

Aventis Systems Reviews | Read Customer Reviews of aventissystems.com

Aventis Systems reviews

118 approved reviews, newest moderated first

Jerry
Oct 31, 2019
Needed a replacement server
Needed a server to replace one that went bad. They had an exact match setup the same as ours. Just swapped Hard Drives and changed the time. Went as I had hoped it would.
Response from Aventis SystemsOct 31, 2019
Hey Jerry! We appreciate your review so much. We are thrilled to hear we had the exact server match you were looking for and your swap went smoothly! Remember- if you need any support at any time you can always give us a call or reach out to us on Facebook. Until next time, Aventis Systems Team (866) 528-9313
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Ed H.
Oct 30, 2019
After a problem with an incorrect…
After a problem with an incorrect shipment, customer service was outstanding in rectifying the problem fast.
Response from Aventis SystemsOct 30, 2019
Hey Ed! Thank you so much for taking the time to share your experience working through an issue with our customer service team. We are happy to hear you had a positive outcome! If you need any further assistance, you know where to find us. Until next time, Aventis Systems Team (866) 528-9313
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Marty W.
Oct 29, 2019
Last 2 servers were great
Last 2 servers were great. As always, Kevin Campbell did a great job - great service. Thanks.
Response from Aventis SystemsOct 30, 2019
Hey Marty! We sincerely appreciate you taking the time to leave us a review! Rest assured, we will celebrate Kevin internally for the shout out. Maybe some Halloween treats in his honor, perhaps? Until next time, Aventis Systems Team (866) 528-9313
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Brian K.
Oct 22, 2019
Purchased servers and end user…
Purchased servers and end user hardware. These guys really go out if there way to make sure you're happy and share the teach insite they have. I am a very pleased client. Brian Kerhin Byte Harmony Inc
Response from Aventis SystemsOct 22, 2019
Hey Brian! We appreciate having you as a customer! Thanks for leaving us a review and providing us some positive feedback about your experience working with our team. We are always willing to share any tech insight you need to "Get IT Done"! Until next time! Aventis Systems Team (866) 528-9313
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Andrew
Oct 21, 2019
Great company to work with!!
Great company to work with!!! They are fast with getting you your order and great customer service and would like to thank Kevin Campbell for everything he has done for us now and in the future. Love this company!!!
Response from Aventis SystemsOct 21, 2019
Hey Andrew! We love you too! Thank you for taking the time to leave us a review and give Kevin a shout out, we will share your review with him. We are over the moon to hear he has taken such outstanding care of you that you are looking forward to working with him in the future. Until then, Aventis Systems Team (866) 528-9313
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RC
Oct 21, 2019
made several server purchases from…
made several server purchases from Aventis, they're the best, i would recommend them without reservation. rc cannon bugbusters computer service
Response from Aventis SystemsOct 21, 2019
Hey RC! We are so lucky to have you as a continued customer! We appreciate you taking the time out of your busy day to leave us an excellent review and recommend us to others who may read these reviews. Looking forward to helping you "Get IT Done" in the near future! Aventis Systems Team (866) 528-9313
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Larry M.
Oct 1, 2019
Purchased a license
Purchased a license, had to interact with customer service / technical support no less than 8 times. Issue still remains unresolved, and license remains undelivered 2 weeks later. Completely unacceptable, will not be doing any further business, and would actively steer others away from doing business with this firm as well.
Response from Aventis SystemsOct 2, 2019
Hello Larry! Apologies for your negative experience working with Aventis Systems to get the license you ordered. We have escalated your claim to our Operations Manager, Jessica, she sent you a message and is awaiting your reply. It appears there was an issue with the email address you provided not being tied to a corporate account. Unfortunately, you can not obtain this type of license with a personal email address. Rest assured you are in good hands with Jessica to get this resolved! If you still need assistance or you are not 100% satisfied with the outcome after speaking with Jessica, please reach out to us at [email protected] or on Facebook Messenger. Aventis Systems Team (866) 528-9313
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Harry P.
Sep 30, 2019
Wrong Product delivered
The web site is informative and easy. The sale experience went well. However the wrong product arrived and had to be returned for a credit card refund. I am still waiting for that.
Response from Aventis SystemsOct 3, 2019
Hello Harry! We sincerely apologize for the delay in your refund, we escalated your claim to our CEO earlier this week. Today we have confirmed you have been refunded. Please allow 3-5 days for the refund to appear on your method of payment. If you do not see this reflected within the stated time frame, please reach out to us directly at [email protected] or on Facebook Messenger. As a small business, we have been experiencing some growing pains with the recent boom of our eCommerce platforms. This is not an excuse for such a delay in your refund. We appreciate you leaving this feedback so we can address the issue and put parameters in place to ensure in the future our customers do not have to wait an extended period of time to receive refunds. Aventis Systems Team (866) 528-9313
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