AvedaReviews of aveda.com

Ordine arrivato dopo 48 ore dal pagamento con prodotti come da descrizioni e i campioncini selezionati in fase d'ordine. Sono stata informata dell'avvenuto pagamento via email ricevuta dopo il pagamento e della partenza della spedizione. Queste email sono un po' scadenti con informazioni poco precise. Il bottone "Traccia la mia spedizione" rimandava all'Home Page e il codice di tracciatura della mail non dava nessun risultato e non c'erano informazioni sul corriere che invece erano disponibili nell'area dell'account. Insomma perdendoci un po' di tempo sono riuscita ad avere aggiornamenti sulla spedizione. Il sito non si naviga molto bene da cellulare e da desktop su Chrome saltano delle pagine, peccato poi che non si possa pagare con PayPal. Quindi 4 stelle invece che il massimo per questi due fattori: comunicazione via email e navigazione del sito. I prodotti comunque sono fantastici e il packaging è sostenibile tutto in carta riciclata.

Do not order from Aveda Online. You will not get your items or your money back. I placed an order on Aveda Online on 9/25/22. By 10/7/22, they haven't shipped my order, and they haven't been able to tell me when it's going to ship. I sent 3 separate emails to customer service and called 3 different times. So I've talked to 6 different customer service reps now. They now refuse to cancel my order (I requested they cancel it) or refund me, yet I haven't received my products and they can't tell me when they're going to ship. Horrible customer service. I will never purchase Aveda products again, and I will tell everyone about this when they ask for hair product recommendations...as in I will actively warn people to stay away from Aveda now.

Earlier in the week I made an appointment with Gloria at West End Hair Company in El Paso. I spoke with Ozzie on the phone and made it for 11:15. I show up and the receptionist told me my appointment is at 1:15. I had work in the afternoon so there’s no way I asked for that time. She apologized, and that was it. You have to pay for parking here also, which I didn't know. Who has cash on them anymore. I drove out of my way, paid for parking and didn't even get anything done. So disappointed in Aveda.

I was pleased to receive my trial product of Aveda botanicals overnight treatment as was excited to try it out BUT what a disaster. Come morning, I could not get a brush through my hair...AT ALL! I did not wake up with smooth conditioned hair. I woke up to hair that was a terrible matted mess that couldn't be resolved by brushing as my brush kept getting snagged. Washing my hair to remove product was the only thing I could do to get my hair back to normal. Appreciated the opportunity to trial product but this was an unmitigated disaster.

The most horrible customer service !!!!! My order was cancelled twice by Aveda , i didnt get any notification.They ignore my emails .Do not buy any product from Aveda !!!No respect for customers ! Jola

I have used Aveda Smooth Infusion shampoo & conditioner for over 10 years & have loved the products. The last time I bought the shampoo, the bottle was smaller, 50ml less, but the same price & the packaging had changed. That didnt really bother me, but when I used the shampoo I found it was a different consistency, quite runny & didnt lather at all. I've used twice the amount I usually do because my hair doesn't feel clean. Has the formula changed???After being a loyal customer for years, I will be looking to buy a different brand which hopefully will give me a better experience & more importantly, hair that feels clean!!

I used to LOVE Aveda's Rosemary Mint Shampoo & conditioner. I didn't buy it for years because it was hard to find. I recently saw it at a salon & decided to treat myself. It was VERY expensive ($70 for 33.8 oz) but I remembered it being thick & rich so a bottle that BIG would last a long time. I am SO DISAPPOINTED! Same great scent, but the conditioner is SO SO SO THIN! It took 6-9 pumps to condition my shoulder-length hair. :( NOT A GOOD DEAL. I won't make that mistake again.

Ricordiamo che il Salone Vivea Aveda a Napoli quartiere Vomero vi Aspetta per TUTTE LE NOVITÀ DEL MONDO AVEDA Chiama per il tuo Rituale di Bellezza