AvailAvail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
Avail (avail.com) has 412 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Martin
As always, AVAIL has the best customer service I have ever encountered. Thanks again!
Response from AvailSep 2, 2025
Hi Martin, Thanks so much for sharing this! It means a lot to know our team continues to make a positive impact for you. We always want your experience with Avail to feel simple, supportive, and stress-free, so hearing that our customer service stands out really makes our day. We’ll be here anytime you need us and look forward to continuing to support you!
Clarence
No comment today
Response from AvailAug 26, 2025
Hey Clarence, Thank you so much for the 5-star rating! If you ever have suggestions or need assistance, please know we’re always here and happy to help.
Mary D.
Question I had…. The response was quick! They walked me through everything I had no knowledge of…. I now need a TENANT!!! Thank you so much …you deserve 5 stars… your Companies are the best!! Mary Dixon
Response from AvailAug 26, 2025
Hi Mary, Thank you so much for sharing such wonderful feedback and for the 5-star review! We appreciate your kind words and are so glad we could walk you through each step with clarity and care. Beginning a new chapter as a landlord can feel overwhelming at times, and it means a lot to know we helped make the process easier and more approachable for you. Finding the right tenant is an exciting milestone, and we’re cheering you on every step of the way. Please know that our team will be here as a resource, ready to support you not just today, but throughout your rental journey. Thanks for choosing Avail!
Gary
Easy to complete
Response from AvailAug 25, 2025
Hey Gary, Thank you for your feedback! We’re glad to know that completing the application was easy for you. Making our platform simple, seamless, and user-friendly is exactly what we strive for, and it’s wonderful to know it made a difference for you. If you ever have questions or need any support along the way, our team is always here to help. We appreciate you taking a moment to tell us about your experience!
Denise M.
I cannot see my listing, I know that I received at least one inquiry, I cannot see that either. I am having difficulty even logging in. This is terrible service
Response from AvailAug 25, 2025
Hi Denise, Thank you for sharing your experience. We’re sorry to hear you’ve been having trouble accessing your listing and inquiries—it can definitely be frustrating when things don’t appear as expected. Often, these issues can be resolved quickly with a little guidance on navigating the site and ensuring your listing is fully published. We’re happy to guide you through this process and make sure everything is visible and working properly. Please reach out to our support team at 312-292-9347, Monday through Friday from 8 a.m. to 6:30 p.m. CST. We’d love to get you back on track as quickly as possible!
Darwin Pitts I.
This platform has everything i need. I would have gave it 5 stars if I could navigate it a little better. I have to call in but the customer service ig great as well.
Response from AvailAug 25, 2025
Hey Darwin, Thank you for sharing such thoughtful feedback! We’re glad to hear the platform has everything you need and that our customer service team has been able to support you along the way. We also truly appreciate your honesty about navigation—it helps us identify ways to make the experience smoother and more intuitive. If you ever need a hand navigating the site, please don’t hesitate to reach out—we’re always happy to help. Your input is invaluable as we continue improving, and we’re grateful to have you as part of the Avail community.
Roman
Recommended
Response from AvailAug 25, 2025
Hey Roman, Thank you so much for recommending us! Your feedback not only means a great deal to our team but also helps others feel confident in choosing us. We’re grateful you took the time to share this experience. If you need anything moving forward, please reach out!
Whitney
I used this site to do an application for my apt. IT went smooth. I got approved and found my landlord uses a different service for their rent collections. it is a good tool to add multiple application in searching for a apt/ home.
Response from AvailAug 22, 2025
Hi Whitney, Thank you for taking the time to share your experience! We’re so glad to hear the application process went smoothly for you and that the platform supported you in securing your apartment. Even if your landlord uses a different system for rent collection, it’s great to know you found value in using our tools during your housing search. Our goal is to make applying for a home as stress-free and accessible as possible, and feedback like yours helps us continue to deliver on that promise. We truly appreciate you sharing how the platform worked for you, and we wish you the very best in your new place!
