AvailReviews of avail.com

Response from AvailOct 22, 2025

Hi Lee, We’re sorry to hear about the trouble unlocking your account. We completely understand how frustrating that can be, especially after you’ve already provided your ID and property documents. We take verification seriously because it helps keep our platform safe from fraudulent listings and payments. This process ensures that anyone listing a property through Avail is the rightful owner or has proper authorization to do so. We know it can feel tedious, but these measures are in place to protect both landlords and tenants. Please reach out to our team at [email protected] so we can review your case and help get this resolved as quickly as possible. Thank you, and we look forward to resolving this with you soon!

Response from AvailOct 22, 2025

Hi Janet, Thank you so much for sharing your experience with us! We are happy to hear that you are finding ease in screening tenants by using Avail. We hope that the efficiency of this process has helped you to find the best tenant for your rental. Please do not hesitate to reach out to our Customer Care team with any questions. We're here and happy to help!

Response from AvailOct 22, 2025

Hi Jermaine, Thank you for sharing your feedback. Our goal is to make the application process as easy and transparent as possible, and we’re sorry to hear your experience didn’t meet expectations or result in securing the property you applied for. While Avail doesn’t manage any properties directly, you can continue your search on Realtor.com, where you’ll find available rentals in your area and can filter results based on your needs. Additionally, you can share your completed Avail application and screening reports with other potential landlords to save time during your search. Avail also offers Credit Building and other helpful tenant features. To learn more, please visit: www.avail.co/tenants/features If you have any questions or need help sharing your application, please don't hesitate to stay in touch. Our team is here Monday through Friday from 8:00 a.m. to 6:30 p.m. CST at (312) 292-9347 or [email protected]. We hope to hear from you soon!

Response from AvailOct 22, 2025

Hi Deborah, Thank you for sharing your experience! We are happy to hear that you are pleased with our team and the Avail platform overall. If there's ever anything we can do to help make your experience better, please do not hesitate to reach out. Our team is here and ready to help.

Response from AvailOct 22, 2025

Hi Palen, Thank you for sharing your experience with Avail. While we don’t currently offer a standalone app, our mobile-optimized site makes it easy to access your account from any device. We really value your feedback and would love to learn more about what features would be most helpful to you. Please feel free to reach out to us at [email protected] at any time.

Response from AvailOct 22, 2025

Hi Paula, Thank you for your feedback! We’re glad to hear you find our platform a helpful resource for renting apartments. We strive to make the renting process as smooth and easy as possible, and your support means a lot to us. If there's ever anything we can do to help make your experience better, please don't hesitate to reach out. Thanks again!

Response from AvailOct 22, 2025

Hi Alesia, Thank you for taking the time to share such kind feedback! We’re so glad to know our quick responses and personal touch made a difference. Please feel free to reach out anytime. Our team is here and happy to help!

Response from AvailOct 10, 2025

Hey Alan, Thank you for your feedback! We’re glad to hear that our understanding of the rental market shines through in your experience. At Avail, we’re dedicated to creating tools and resources that truly support independent landlords and tenants, and it’s great to know that effort stands out. We appreciate you taking the time to share your thoughts and for being part of the Avail community!