AutoZoneReviews of autozone.com

completely ridiculous. I shop here Constany. but will never again. I purchased brake pads and rotors online. spent 300 dollars. got to the store to pick them uphad an u professional "Manager" who claims he owns the company shrug and laugh and say "what do you want me to do. ?" So on top of listing online that they have a product in stock. Then when you arrive they don't. brandon is unbelievably Terrible customer service. The biggest issue wasn't even that. I have three kids. I'm not rich. I don't have 300 more dollars to just go act like it never happened and find another store to buy them at. I am at the end told that I won't even get my money back for three days. Despite the fact that it took me seconds to pay them. I don't get my money back for three days and get a disresepctful manager that when I ask who his boss is. He says "I am" and then I ask " you don't have a boss ?" tells me "I'm the boss" so If you don't have a boss you own the company. And if you're the owner. god help us all. So I'm the end. I buy brake pads and rotor s that I desperately need for my car online. Get there. Find out they don't in fact have them. despite that they claimed they did when i bought them. Deal with a disrespectful manager that laughs and shrugs and then I don't get my money back for 3 days. So now I don't have a car for three days and can't go to work for three days because it costs more to take uber To work and back everyday than I even make. And when I asked if i could just go pick them up at another store. Since they're corporate stores. He says that he isn't able to do that. So you guys just took my money. Lied to me and then laughed in my face when I came to the store. I will never patronize this terrible company again.

I dont know how a company like Autozone can work their employees on Memorial Day and not pay time an half!

Great experience with the staff at Autozone on Opelika Rd in Auburn, Ala., on a Sunday morning — friendly, helpful, knowledgeable, and skilled.

My friend a woman called about rental on a fix finder computer 4 employees told her they didn’t rent one she told them a friend said they do and they all of a sudden found one. Then she went in there to get a ground cable for her battery and the employee was playing a game on his phone and did not even greet her. She told him what she needed. He pointed to the wall and said “they’re over there on the wall.” And she asked which one she needed and he said “how am I supposed to know?” She also needed spark plugs he said “idk which ones.” She said well you have a computer in front of you and he said he can’t look it up. This store is at cottage hill and Dawes road and that is a very piss poor excuse for customer service . I will not be shopping there ever again.

so went into this store and was going in to grab an exhaust clamp for my car. Was standing there and had the old white lady and some light skinned blacked dude walk up and I heard her say "I was going to ask him to stop stealing. Then they continue to walk up to and say "what did you stick on your pocket." Ofcourse me being shocked by this I said "excuse me what pocket?" She said "your right front pocket." I go ahead and empty my pocket. As they're looking at me with this rude as look I go ahead and continue to empty all my pockets for them. Oh nothing from the store in my pocket. Then after proving to them that I don't have anything in my pockets they have the audacity to ask me to leave the store. Are you kidding me! Lol then she continues to ask me to leave and says, " sir please just leave, we are not trying to harm you." Yeah y'all trying to hurt my pockets and have me drive all the way over to a different store for absolutely nothing! Horrible people working at this store. I suggest to shop else where or be risk the possibility of being treated like your some thief

This battery that I bought 2 months ago went dead I brought it back and left it with them to check they called me back and said that the battery was bad and to come in and get another one so I came in the next day when I arrived to get my new battery the man at counter decided to check out my battery again and had a poor attitude about the whole situation I am a senior and walk with a cain and I had to ask him to take it out

3500 MacArthur Rd, Whitehall PA 18052 all day back and forth my part i don't know shyt so i sure thing to get a job at this store, or at least the am shift guy didnt know a thing i gave my vin number, after dinner on hold for 18 timed minutes. guy could not hear me, i told him back brakes 6 lug, im afraid to drive it, broke off 2 lugs on front, BUT LETS NOT GET CONFUSED,,,,, BACK BREAKS AND ROTORS. SO forthe next 2 minutes so what on front back buddy back ones first, then he hung up. good for oil or other car cleaners, thats all i got,

Battery was temporarily installed incorrectly by their technicians (reverse polarity during service). Right after leaving, my car wouldn’t start. An electrician later confirmed a blown main fuse consistent with an electrical fault during installation. We returned to the store and they denied everything. Very disappointing experience for a basic battery installation service.