AutoZoneReviews of autozone.com

Just had my battery changed in the Auto Zone on 27th avenue Miami Florida. I had a great experience with Deshawn. He was very nice, funny and got the job done fast. Great experience.

I needed a battery for my car keys I just had programed at Dealer needed new battery the gentleman name Frank Lpinet was a young kid went out of his way to help me and changed the battery for me little things matter as much as big things thanks again. this was on 27th Ave Miami Florida

I Bought 3 Gals of Motor oil at Auto Zone to do 3 Oil changes this week end also bought 3 oil filters. I brought the 2 gals back to Auto Zone to recycle the old oil. I am a good customer to this store location. When I go into the store the associate asked me if it was Just oil or was anything added to the oil. I replied it was just motor oil nothing added to it. Once again he asked me if it was just plan motor oil I said yes and started to walk out of the store, he then asked me again if it was just motor oil in the Motor oil Gallons I was returning I then walk back to where he was standing at the counter and once again said its motor oil that came out of my car engines that I told you 3 times all ready. He then told me I did not say that he said I said I didn't know I told him I did not say that at all. He then told me he did not want my motor oil to leave the store I said fine you also lost my business. Then he told me again to get out yelling at me. I told him its not my fault you can not hear correctly. I then left the store. The thing is if he had said that he did not hear what I said 3 times I would have just said ok and I would have repeated it a 4th time but I think he just did not want to take the oil off of me for some reason. I will never shop in that AutoZone store again. I am also going to complain to AutoZone Reginal office. The store is 284 East Street Road in Trevoes PA.

Vanderbilt Beach/Winn Dixie plaza Autozone - Amauri was very helpful when we purchased a batter for our vehicle. Thank you!

Today I went to Auto Zone store #602 on Green River Road in Evansville, Indiana. I had dropped my oil cap into the engine while adding oil. The employee quoted me $68 to replace the cap, and unfortunately they had none in stock. He started to look around to see who might have one available and then offered to come out and see if he could find it. He looked around awhile and finally got underneath the car. He reached in and pulled out a very oily hand and oil cap. He washed the cap off for me while I picked out a quart of oil. When I asked him what I owed for his trouble he just suggested I could add on a donation to St. Jude. The individual's name is Donte. He was a class act from beginning to end. He went over and above the call of duty to help me and he saved me 68 bucks! Also, the staff at this store has always been wonderful!

STORE #3399 I took my car here 5/2019 to get battery my car was drivable. I got battery. The person who put the battery in firstly got the wrong size he was trying to make the wrong size battery fit he ended up going to another autozone to get another part to make battery fit in my car. He was gone about 35 minutes when he returned he was trying to make this battery fit but it was to small his manager Lupe walked passed us she told him that it was wrong size. So he goes and gets the right size. He comes back with right sized battery and he puts the battery in on opposite sides my lights start flashing inside and outside of vehicle the horn starts going going off and the steering wheel locks. They offered no help. I called for a tow truck back to where I lived and the next day to the dealership mechanic. My car was in there 5mos it got repo from the mechanic because the Billionaire networth company didn’t want to give me a decent pay out where I could be fully operational. The damage done to my car by autozone caused me to lose my car and they did not pay me enough to get out nor did they pay anything for all the tows, lyfts, or for car rentals, not to mention the fee for storing my car at the mechanic all those months. If I wanted to go make extra money I wasn’t able to because autozone damaged my car. I filed a complaint last year in late July or early August they paid me out September 2019 but it wasn’t enough. I was in a way worse situation than when I came into get a battery change. Recently I called corporate and talked with Jessie at 901-495-6500 5-7 times he said someone would get back with me but no one ever did. I called corporate again and spoke with customer service the same number I always to Jessie on was now a customer service and they gave me the number to regional office 623-936-5691 they’re messaging says they respond back within 24 hours but no one has returned my call I’ve left like 3 or 4 messages with them. I’m constantly getting run around. I guess they feel as they don’t own any responsibility for damages to my car or for giving money to get another vehicle or pay for lyfts and car rentals etc...

I took my alternator to an AutoZone in Culver City and asked for it to be checked. They said their machine was broke. Do,I went ahead and bought an alternator. Come to find out ,it was really a bad battery which I then bought from AutoZone. I think since they could not honor their sign on building,they should refund the alternator. Emailed their corporate office and was asked which store. Now I am waiting for a answer.

i am a 70 years old with heart problem and when to AutoZone store #4839, and I bought a caving filter for my Honda Odissey when I try to put it on I couldn’t take the glove compartment down so I ask Jonathan Roman he told me to wait a minute he came and took if down and replace my caving filter. I appreciate very much what he did for me. Thanks for having people like him in your store.