AutoZoneReviews of autozone.com

I want to send a thank you so much Jessica for helping me when I need help you always talk to me

Had a battery that was dying. Went to AutoZone at 1072 Dam Neck Rd in Virginia Beach, VA. Matt came out in the rain, checked the battery and jumped it. Said it was good and didn’t try to sell us. Jumped us again later. We bought more stuff because he was awesome! Thanks Matt!

My grandfather ordered a car part with overnight shipping on Wednesday. It was needed by Saturday so we could repair the car over the weekend and everyone could get to work and daycare. Thursday afternoon it had not arrived so I check the order for him and it says cancelled. So he calls them and they tell him if he goes online, re-orders, and then calls them right back they will ship it out with overnight shipping and it will be here Friday. So he makes another order and calls them - their rep and the site assured him it would be here Friday. Friday, at 5pm, we get a notice that it's finally shipped but it won't be here until MONDAY. How is that overnight shipping? So we will have to find the part in store tomorrow. They told me initially they would cancel the order with fedex and refund him. I said let him call you back about it first because I need to make sure there is one in store we can get to tomorrow. So we did that and he called back for his refund, and they would not give it to him! He called me asked if I could help him sell the part so he could get his money back! I had to call back and have someone handle it, so at that point we had talked to about six people in total - and then they hung up on me! I finally got a 'refund confirmation' full of typos. We'll see if he actually gets his money back

This review pertains to the newer AZ on the corner of NolensvilleRD and Old Hickory (Nashville, TN) The sales folks found what I needed in about 20 seconds flat. AZ's prices were a few cents lower than I expected. CS was friendly, and one fellow even installed my low beam bulbs and new Bosch wiper blades! I'm very impressed, and will be their customer from now on.

Saturday night at 7:30 at night me and a friend went in to get some lights and some other objects for the vehicle we was accused of stealing and my friend walked out and got on their phone and then the employee comes up and cussed me out of the store he told me to empty my pockets and then some as I was in the process of doing it he told me no get out of the F*****Store so I went back two days later and talked to the main manager and she basically told me that I was a liar and she accused me for stealing if I was stealing wouldn't the scan machines go off neither one of them went off, The store is located in Elkton Virginia 22827 the main manager and the assistant manager and the one employee accused me and my friend of student and claims that they saw us putting lights infuses in our pockets that's basically a lie if the owner could contact me back that would be most appreciated because of what happened on Saturday night was on call for it from the employees I can tell you the names I'm not too sure what the main managers name is but the assistant manager in the employee that cussed me out

Bought some things as a gift for my husband and all worked out. Shipping took a while, because the part was out of stock, but in the end all good! thank you!

It doesn't even deserve One star. The worst customer service ever at River Hwy location in Mooresville, NC Two different front desk guys were extremely rude. Just go down the street to O'Reilly Auto Parts. They will treat you as you should be treated.

The worst customer service in San Diego. Poor thing about this franchise that doesn't inspect its employees. Simply, even though I am within all the requirements for returning some items I bought less than 2 weeks ago, with proof within my Rewards and the debit in my bank account, they refused to return the items or even give me in credit. Rude clerk! I don't even recommend it to enemies. Even Walmart is much better. Worth the effort. We have more better ones: - O'Reilly Auto Parts - Advance Auto Parts - Pep Boys - Walmart 21st century where companies are struggling with their nails to win new customers and retain the ones they already have, franchises do not know what clerks without training and knowledge are doing. The last one to leave, turn off the light in this store in Point Loma.