AutoZoneReviews of autozone.com

I bought two Nutech by ATK remanufactured cylinder heads from Autozone.com to make rebuilding the top end of my truck easier. I replaced every part gasket and seal under the hood except for the block. When I finally got everything done and started my truck up all of my oil puked out onto my driveway from the belly. I was sure I either blew the main seal or I didn't put the valve cover gaskets on right, so I replaced the rear main seal and replaced the valve cover gaskets and grommets again. When I started my truck the second time it did the same thing and puked out all the oil. I then removed the transmission dipstick and I was able to fit my phone in far enough to take a picture of the back of the passenger side head to see what was going on. There is a place in the back of the head that is supposed to have an oil galley plug when comparing it to the pictures provided on Autozone's website. The front side of the head is the reverse of the backside and in this same location there is not supposed to be an oil galley plug so I'm thinking now whoever built the heads they sent me built them backwards. I also had to buy a 30-dollar tool to put a lifter back on the other side's head. I first tried to contact Autozone by chat and their expert gave me a 1800 number for an alarm company. My wife found out how to contact the manufacturer and filled out a form on their website. I got an email stating that I needed to give them the serial number and gave me an 1800 number to call. I called that number and it was just a loop that continued for over 30 minutes. I then emailed the Nutech company with my purchase order number stating what was going on and asked where would the serial number be located at. I also sent them a picture where the oil galley plug was missing. I have since then not heard a word. I'm obviously going to have to buy new heads and gaskets again to do this entire project all over again. I have no faith in what they sent me. They claim to give a 1-year warranty on these heads but that's just not true. Autozone's products are great if you are into yard ornaments and having a spittin mad wife. It's a sad state of affairs when a company makes the customer responsible for their quality control issues.

I went to the auto zone in university city on a Sunday evening because my check engine light was on. There was a very nice young lady that waited on me. I was later told her name was Shay. She was very well mannered polite and respectful.And I tell that she really does take pride in her work She came right out, ran a diagnostics and told me immediately that it was my gas cap. She removed the cap and placed the rubber piece back on and told me to keep driving and the light will go out on its own in a day or two. She was spot on. I have and will continue to come to this Auto Zone only as long as she is working there. I don’t get that courteousness any where else. Shay you really “ROCK”I wish there were more people like you.

This review is not about the stores it's about the corporation they used to have good Auto parts I don't know what happened to AutoZone but if you like doing a job more than once to fix something then continue going to AutoZone because their parts have become nothing but junk

I have bought my last item from Autozone after being a loyal customer for more than 20 years. About one year ago I bought some items in anticipation of rebuilding the motor in my F-150 pickup. Things changed and it never happened. The items I bought are still in new condition. They were never used anywhere. They even still have the original stock numbers attached to them. When I called to inquire about how to return them the person that I spoke with said that it had to be within 90 days. This is not stated in writing anywhere on their website that I can find. It sounded arbitrary. I tried to tell them that I would be glad to accept store credit since I am normally in one of their stores on a regular basis. When I asked to speak to a supervisor. He hung up on me. But,I will never visit any of theirs stores again now that I know what the policy is toward customers.

Muy buen servicio en la zona profecional en la sucursal de tecoman por sandro Diego y Juan jose padilla y

JUAN JOSE PADILLA me atendió con una excelente atención Y DIEGO TORRES en lo personal muy agradecido en la aria o sona de tecoman por su atención muchas gracias

I never thought I'd ever say this about AutoZone...they need to go out of business. (Along with every other company that isn't for the American working men and women). They are no longer the company they once were. I went to get prices on front suspension parts for my car and I could not believe my ears when they started telling me prices. When I got to the third part, I jokingly said geez...this part is probably $1,000... Lol. The guy pulled it up on his screen and the woman who was there as well looked at the screen and said OH MY GOD... then the GUY said uh, yea... I said what?? They both said you don't wanna know... I said ok...I'm done, thanks for your time. They both kinda just...laughed. (SMH...) When will this ripping off the American people by American companies stop?? This country will die as we know it. It's already circling the drain. The prices of things that keep us all running and alive all need to get back down to acceptable levels. R.I.P. America.

They have an unfair return policy. We bought an alternator for our car thinking that we could return it if our current one was still good. The girl who worked there did not tell us there is an electronic policy. We found out that our alternator was good and we couldn't return the one we bought. I wish she told us about this before so that we could have taken our alternator out firs to check it. Now we are stuck with an alternator we don't need.