AutoZoneReviews of autozone.com

Lately its been nothing but bad stuf Ordered some parts from website and been delay a lot, Went to the store and they keep saying that my battery was good until the warranty expired thats when they told ne that it was bad and needed a New one

Mí esperiencia con un empleado qué labora en su empresa fue Muy mala lo enple para una afirmación fuera de su horario de trabajo.sus palabras fueron lo que venden ahí NO SIRVE porque le pedí las notas de las refacciones trabaja en la sucursal Moroleón es el gordo......

I was in the Orange City, Florida Autozone & received the very best customer service from Daniel C. I needed to change my turn signal on my vehicle & had bought the proper signal & went home to attempt it. I was nervous I may break something so went back to the store. Daniel C came right out & showed me how to remove the two plastic clips & to change my turn signal. I truly appreciated that as I like to be able to do small maintenance on my own. What a great asset Daniel C is the the company & community. Thank you

My Name is Mohammed Alam, Rewards Account 910100XXXXXX5113, I ordered 2 Headlight (Right & Left) for my Toyota Camry 2007 at the date of 09/21/2022, time: 11:56 AM from 6835 Black Horse Pike, Egg Harbor Twp, NJ 08234; Store #3280, Reference No. 3280-875257-220921-2, Trans. # 875257; order was taken by lady sales representative, at the date 09/22/2022 called me from AutoZone that the parts arrived, today Friday, 09/23/2022 I went to the store to pick up my order, Unfortunately, lady order only one Headlight instated of two lights, a mistake was made by herself because she don’t attend to a customer she was busy with her cell phone to chat with someone’s else. I ordered an emergency because one month before I bought Light from eBay and it was faulty, Monday is the last day to return those lights. When I asked the other sales person Mr. Ricky why she ordered only one light instead of 2 lights, very rude way Ricky's answer was, “if you want, you can take it, and should order the other light or you can return it He starts bargaining with me, now my question is who is responsible for my money when I can’t return the light to the eaby on time.

Fui a un comprar una batería, ya que me vehiculo se quedo a unos metros de autozone y el zoner Juan Manuel Rivera Gutierrez fue a hacerme el cambio de batería hasta el lugar donde me quede parado. Sucursal Pénjamo

Ordered 4 parts from their website. 1 was broken, 1 was completely wrong, the last two were the same part (headlights), an I only received 1 (of 2) headlights. Getting only 25% of my order correct means that I will never shop from Auto Zone ever again.

We Purchased brake pads from the eatonton location. My husband returned them before opening the box. The customer service person told him the money would be refunded immediately, It is now 3 days and we still have not recieved our money back. I called and the guy on the phone said oh no thats not true. It takes 3 to 5 business days. Thats mandatory. Second time we have had issues with auto zone for refund. Last time it was an online purchase which was suppose to arrive with in 2 days. It was over two weeks and everytime we called they would say it wasn't thier fault it was Fed Ex and they can't do anything.

I called ahead to the Whitehall Ohio location to ask if they installed batteries with purchase and was told yes, but that I wld have to wait while they serviced existing customers in line. Ok, no problem. I got there, the store manager ignored me. The line of customers was served. Then customers that came in AFTER me were served and I was ignored. The store manager chatted with a man after ringing him up and ignored the fact that I was next and no other customers had come in the store or were in line yet. The the store manager told the other man at the 2nd register to serve everyone but me. So, he yelled out "Next customer in line EXCEPT the battery install". Nice way to treat a customer buying a $200 battery. So a younger guy installed the battery after more than 30 minutes. Then I noticed an additional charge of $3.49 for a battery install kit that I did not ask for, that was unopened and not used on my car - when I got home. That pissed me off. My brother in law intended to buy all the parts etc he needs for his fleet of business vehicles -- not after learning of my experience. The three car enthusiasts who work at my law firm with me who recommended I go there? They won't be patronizing this store anymore either.