AutoZoneReviews of autozone.com

Hoy 19 de agosto me entregaron un soporte para carro honda odisse, fue una entrega a tiempo y en forma, de la tienda 7768 quien me atendió muy amablemente por Ana Elda Rodriguez. Un servicio muy eficaz por la señorita.

El zoner Ana Elda Rodríguez trajo ami taller en mulege unos amortiguadores y un sensor de temperatura siendo muy amable.en hora y tiempo y muy atenta amable buen desempeño en su trabajo

I ordered a fuel pump online from AutoZone.com (MU1739) and waited for 4 days only to see it cancelled. When I called they said they couldn't get it even though the website clearly shows it as "in stock" even while I was talking to them. What a cluster f... I won't be giving them any future business.

This is my review for AutoZone ordering parts online. I made two separate purchases, which both said they would be delivered next day by 3pm. The only reason I ordered online was because my vehicle is down and I need this part. I could have paid for same-day delivery, but I decided to use the free next day delivery because that's when AutoZone said it was available. Next day came and one part was delivered. I tracked the other part all day and it was on its way up until 2pm, then all of a sudden they changed the delivery status to be delivered tomorrow. Another day, for no reason. Like they just set it aside and said we'll get to it tomorrow. I called customer service. They told me because it was coming from the warehouse, it takes them 24 hours to process orders before they ship and deliver. They said sorry and were no help at making it right. It didn't say that anywhere during my order process. They just take your money right away and then don't care. In my opinion, this is false advertising. They trick you into ordering your parts saying it will be delivered next day when in fact they don't care and will take however long they want. This is absolutely terrible business! I could have gotten a family member or a friend to pick up my part for me, but I chose to put my faith in AutoZone. Never again. I lost 2 days waiting for my part. Two days I could have already been working on my vehicle and not be stuck without transportation. I care for my mother and sister both on hospice and I need a working vehicle. So, this isn't just about me. After this, I'm not sure I'll be giving AutoZone any of my business ever again. And I'll also be sharing this with everyone else. Thanks AutoZone for nothing and not caring.

helpful and good at explaining the process

Nathaniel at Autozone in Canonsburg Pa was so knowledgeable kind patient and honest ! I will definitely return to that location because of Nathaniel! I give him 5 stars!

Ordered parts for same day delivery,paid extra for the same day delivery, well the parts never came, this is the 2nd time this has happened, called customer service was told to talk to the store manager from the store that they were being delivered from, I did, she couldn't do anything so after calling customer service again, they gave me a $15 digital gift card...my Uber round trip was $50. Never again...

This is a review of the AutoZone store in Owego, NY of their lack of willingness to assist Handicapped customers. I had gone into the store looking for a battery for my Lawn Tractor. After waiting for my turn (15 min.) I Went up to the counter and asked for a battery where the young man said he could not help me; at which point I left and went to NAPA the next day and the were very happy to assist me.