AutoZoneReviews of autozone.com

Get treated like if im in for a free bee person in counter acts like if they know it all i was told they didnt have what i needed so i went on my phone search the part number gave it to the person and they did have it in stock

I had a defective duralast gold battery with no receipt. And the nice people of autozone were good enough to cover it under warranty. Love the service and them standing behind their product.

I purchased an fuel pump online after I placed the order the address that they had out on my reward which is suppose to be my shipping address the associate wrote my address wrong I called to have them fix it they told me they would handle it with fed ex they fixed one of the order that was going to be shipped first but not the other I spoke to a manager Author from corporate which told they returned it to the vendor because v they did not fix the address and his solution was to Refund me and wait 3-4 days to get my refund and would not try to fix this problem and send me what I paid for in other words go buy it someplace else Amazon even had it cheaper and I code them why would I continue buying from AutoZone when they don't care in losing clients they do not want to do the work I do not recommend doing business with AutoZone...terrible experience

I went in to get some screws to put my car tag on. i already had the decorative screw covers. However, Andrew Wilson showed me packages they had which included the screws as well as the eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees the decorative caps for a much lower price.eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

lackluster DC GHETTO ! 3 grade edu! 3 ac delco car batts ! HAVE BEEN REPLACED ! JUNK ! F GRADE FOR STEVE AND CREW AT LONGFELLOW ST NW! RUDE BEHIVOR! NOT RECOMENDED ! SHOP SOME WHERE ELSE ! LOW VALUE! EMPLOYEES!

Quedan en entregarte a cierta hora y no lo hacen el trato de los empleados es muy malo y el gerente solo recorre los horarios de entrega y aparte se molesta como si me estuviera haciendo el gran favor sucursal mixcoac

I'm Eman Alshakh, a stage four cancer patient who purchased with my son a starter for my Honda Odyssey car on 07/03 early in the morning from 9501 Northern Blvd, Jackson Heights, NY 11372 Autozone location. The starter cost me over $300 for the mechanic fee, yet after the job that was for $150 was done my car didn't start at all and became worst. I was told to return the item because the starter was defective, by multiple mechanics. As such I went and spoke with one of the managers to request a refund for the defective starter, I went to the nearest Autozone at the time which was located at 3050 77th Street East Elmhurst, NY 11370, and spoke to the assistant manager Helen, an amiable young lady whom would help me refund the starter and purchase a functioning one and that Autozone's insurance would cover the mechanic fee for the starter's removal that was $180. However, she told me that I must go to manager Singh at the original location, as to be recompensated for the mechanic fee of the defective starter. On 07/06 I was greeted by manager Singh's appalling attitude, as he started yelling at me with a nasty tone and didn't attempt to de-escalate the situation in any way. Manager Singh was very unscrupulous and patronizing throughout the whole interaction he wouldn't provide me with a refund, even though I provided him with the receipt for the mechanic as he told me that the $150 mechanic fee wouldn't be covered because I didn't have a receipt and stated that their insurance policy would pay for it. I have been in this crisis for 3 days in the scorching sun, I was feeling very fatigued and frustrated throughout my interaction with manager Singh and wanted to call the ambulance and police yet manager Singh kept yelling at me. To this date I have not received a call from the insurance and whenever I call manager Singh's Autozone located at 9501 Northern Blvd, Jackson Heights, NY 11372. They either hang up on my face or keep me on hold, I would like to state that the staff and manager Singh at this location are very unprofessional, dishonest, and condescending. I implore Autozone executives to revise their nomination of manager Singh to a district manager, as his attitude and mannerism are very unbecoming of a manager at Autozone as he has dismal communication and social skills , and if he was promoted to a district manager it would be disastrous for a reputable company such as Autozone.

well for first thing i bought a timing belt set for a 2000 saturn ls2 in oct 2022 in feb 2023 tensor seazed up causing the belt to come off and destroy the engine sent everything back to autozone like they asked on march 28 2023 was told would be 12 weeks for them to make a decision on warranty claim on july 24 i had to call jeff brown sales manager to get any info he told me they were not going to do anything about it he said it was not there parts, i have invoices when i bought the parts and all that took almost 19 weeks for me to get any info at all. know to be told they are not going to do anything on warranty claim.