AutoZoneReviews of autozone.com

I entered auto zone and saw a section the said "batteries" so I approached who appeared to be the manager and starts yelling at me stating and pointing in another direction for me to get in line at the register. He was rude throughout the process and so was another one of his workers. Both men were Latino. I'm not sure if racial discrimination against me was a factir, but it felt like it. They quoted me a $250 battery price, stated they couldn't install it even if I purchased it and it would be scheduled to arrive the next day. They didn't have the battery and my car needed a jump. They made a fuss about how they don't give jumps because that's not their job. Finally, one of the younger guys named Chris gave me a jump and I paid him $10. I haven't driven in a while, first day in over five years. I needed a jump a few years ago from a citizen in a parking lot and they were more decent than these two men at auto zone. Auto Zone needs to fire that entire staff and start over. I'm a female vet, and I traveled all over the world. Never had the problems that I experienced at this auto zone. Needless to say, I won't be back to any auto zone. If staff are unable to be decent to customers because of the customers ethnic/racial background then they should be fired. To anyone else needing supplies for their vehicle, go to a different auto shop. Avoid the one in San Antonio on new Braunfels. They were ridiculously rude and discriminatory.

Rochester AutoZone, NH "I always get excellent service for every visit to AutoZone stores until this afternoon I went to the Rochester AutoZone to replace my car battery, wipers and one headlight bulb. The manager in this store, everybody called him “Kevin”, is super mean and rude, not only to the customers but also to his employee. After I paid for the car battery, wipers and headlight bulb, he asked the “boy” working in the store to help me to replace all three. The “boy” is a very nice, he started to replace the car battery and headlight bulb, but he accidentally replaced the good headlight bulb with the one I just bought, so I asked him to replace the bad one, and also he accidently lose one bolt for fastening the battery, so he came back to the store, and tried to find a different bolt to fasten the battery to the car, I waited half an hour and did not see the “boy” out, so I went to inside the store, I saw the “boy” is working to serve other customers and ignored his unfinished work for me, I asked him to continue his work, the boy went out to continue to replace the battery, since he lost one bolt for fastening the battery, I have to buy one bolt in order to fastening the battery. After the boy finished fastening the battery, my car couldn't start, so I went inside the store and asked the manager for help, and then I realized Kevin wanted him to ignore the work for my car and serve other customers. Then I asked Kevin to do that unfinished work for me, he refused and said he does not have time to do that, I kept asking him and eventually he is reluctant to go outside and fasten the battery for my car, I asked him to replace my wipers, he said he is busy and does not have time to do that. Actually at that time, there were only two customers in the store. So I have to drive to Somersworth AutoZone to replace my wipers. I don’t want to complain about the “boy” who is working there, he is very nice, but his manager Kevin is so mean and rude to customers, and also he is super lazy. If everybody behaves like Kevin, AutoZone will close soon. I will never recommend Rochester AutoZone to my colleagues and friends, since Kevin provided a terrible service to customers!"

Excelente servicio y atención del señor abisai Vazquez

This place has everything I need. I like their website and shipping!!

Price and quality of products, I can't believe how much higher they are than anybody else and only have what you are looking for half the time, I have been a long time customer but will go elsewhere from now on.

After spending 11 minutes waiting to buy my parts, I was told the bill was 42 dollars and seventy cents. I wrote them a check for the amount in full. They ran the check and stated the check machine was broken, I asked them to use another machine and they stated that two was broken. Manager name was Lorena Rodriguez Store located In Lomita and Eshelman ave. Should have went to oreilly auto parts. Better Service.

Excelente atención por parte de Erick Gutierrez en autozone Nuevo Laredo, me asesoró y me cambio la bataria de mi camioneta. Excelente servicio!!

The store is great but the worker who was supposed to help us didn't do much to resolve our issue. UPDATE 7/2023: I am totally changing the previous rating to a less than ZERO because AutoZone doesn't care about Black, disabled and female customers. They may have satisfied the required 'quotas' by hiring Black people BUT they don't the race as a whole. Complaining to management is fruitless as they will be dismissive about the discriminatory behavior. We need to hold companies accountable for how they treat minorities (Race, sex, gender, disability, etc.) when they take our dollars. Giving our money to their competitors may open their eyes up to treat everyone equal regardless of their personal biases. LOCATION: 482 W. Trenton Avenue, Morrisville, Pa. 19067 - AutoZone Auto Parts