AutoZoneReviews of autozone.com

I tried to add a review from their QR Code but I had phenomenal help from Shareta in the Daytona Beach Store . The system was wrong for a Mitsubishi and she knew as well as myself it definitely had a part available and she found it 😀! Thanks for taking the extra time to help a grateful customer!

Muy buena atencion y buen surtido de piezas, pero una vez que le compras una pieza de autozone a tu auto; preparate porque tendras que cambiarla cada año. Ahora multiplica eso por todas las piezas que se descomponen en un auto, estan hechas solo para durar el tiempo de garantia. Lo he comprobado con muchas piezas como alternadores compresores etc.

I made an online order, and they advertised free next day shipping, when it came to checkout, I was asked to pay a $5 shipping charge. When the order arrived, they sent me a spray bottle instead of the spark plug grease I ordered. When I called back, they wanted me to use a gift card and make a 45 minute r/t drive to the store to pick it up, I declined, and they agreed to ship it out to me for the next day arrival. Two days later it never arrived, so I called back. The associate I spoke to had apparently issued the gift card instead of replacing the item like we talked about (there was no notification of a gift card in my email, so I couldn't have known about it or used it anyway). I needed the order quickly as I was going out of town, and they royally screwed this up, not to mention lied to me over the telephone (told me one thing and did another). Never going to use them again.

store 040 i placed an order online of 12 different items including fix a flat, oil, head light blubs ect. total $212.04. i placed the order around 3:30pm and they had the nerve to send the delivery person with just a receipt to tell me they refunded everything that they didn't have any of the items. how in the hell are they going to be out of oil and fix a flat makes no sense. then the refund was less than what i paid it was only for $192.15. they want to charge me delivery fee what was the point in sending a person with just the receipt.. noone will explain how they are out of oil and fix a flat give me a break and someone should have called me abut no having the product. i needed the fix a flat for my car to get it to the shop so they could change the tire.. this is my last time going to autozone..

I’m very disappointed! I bought a Duralast DL-1200AC from your store on 3/24/24 at the cost of $180.00! Stop working today! I have followed instructions to the t!! Air compressor will not come on now!😡😡😡😡😡 Virginia Lockhart

This company has been getting worse and worse as time move on. I ordered a part online for over $500, because the store couldn't help me figure out how to get it and told me that's how I had to go after offering me a discount code that didn't work online after I ordered online it gave me a shipping date a week out that was a month and a half ago. I've called the store multiple times. They can't help me although the team seems to be very friendly and helpful. There's nothing they can do because it's an online order. They gave me the number to call the regional team. I've left them two or three messages over a weeks time with no return call. I'm over $500 out of money. I have no idea how to get it back. The man's team won't return my call and my daughter has been without her car for over a month and a half with finals work and everything else that comes with being a teenager. This is more than ridiculous. Every time I look at the app it updates. My delivery time is a week away, but there's no tracking information and says it's not shipped. This is beyond ridiculous and unfortunately seems to be the trend. O'Reilly's has been a much better experience in every other aspect and has the part I need but being out $500 I'm holding out to hopefully get a return or response for somebody. I live in Chandler Arizona this team in my opinion is pathetic. There's no excuse to not return a customer's complaint in over a week after at least two or three calls look into other options. I highly advise it. I've been loyal this company for a long time.

I was sold a 3 year old”new” battery, mind you it only has an 18 month warranty! It lasted 7 days and I had to miss time from my job being late because of a dead battery! Not only that but the guy kept my battery caging, the thing that keeps it from bouncing around! I’m struggling and could barely afford a new battery and definitely can’t afford to miss work!

Big shoutout to Juan and Tony at AutoZone! They totally saved the day with my parking light issue. Super helpful, patient, and knew exactly what they were doing. You don’t get service like that every day—these guys rock! Location 5538 Hwy 6 north, Houston 77084