Auto Rim ShopReviews of autorimshop.com

Ordered 4 Kai Sport Rims for my 2015 Ford Explorer thru Walmart. Good price, free shipping. Very smooth transaction. Rims arrived ahead of estimated delivery date. Very pleased with the product.

The parts I ordered were the exact manufacturer part number. I was told that it could take 3-5 business days for my parts to arrive. I was elated to receive my parts 2 days after purchasing. Before the week ended I had the parts installed and was safely on the road again. I highly recommend AutoRimShop.

Wanted to club up from 17”x8.5 to 19”x8.5 OEM ‘s but was somewhat hesitant after reading some reviews so I called and spoke to Jeff who answered a couple questions I had so I went ahead and placed my order. Happy to say wheels arrived on schedule and are 99.9 percent perfect. Wheels were mounted, balanced and installed no problem… 4 OEM 2018 Cadillac CTS wheels for the price of 1 from the dealer… Car looks beautiful and I couldn’t be happier… Thanks AUTORIMSHOP for a great experience…

I ordered 4 wheels for 2012 VW Jetta, after around 8 months the clearcoat began peeling off one of the wheels a few months later 2 more began to peel off the same. I called customer service several times always the same response, no one available. I left messages and sent emails they asked for pics. I sent pics they said it would take time to evaluate. Never heard back. I told them I would give them a bad review if they kept ignoring me. They finally responded but did not offer to replace them. After several more emails they agreed to send me a check for $200 and I could take the wheels to a wheel refurbish shop. They confirmed the address to send the check and it should arrive in a few days. I never received a check or heard from them again

I bought my rim for my Mercedes' C400, The rim was exactly as advertised! Purchased this item on 12/17/22 , delivered on 12/20/22 and put on 12/21/22. This was the easiest best experience I've had in years ! I Highly recommended this company

Horrible company, yes you’ll probably get your rims, but will they fit? You can’t trust their website based fitment as I made the mistake of ordering rims they said would fit on my car. I get them 2 weeks later (a week later than I was told so I had to cancel fitting appointments) and they don’t clear my calipers. No problem I think, “I’ll just return them, not to worry.” Now we get to the scam behind it all; no matter what the reason, if you return anything, they still get your money. I spent $700+ for rims and when I got a refund (2 months after I got a notification from USPS that they were returned and after countless failed calls and the fake number they have set up) I received $100 less than I paid (they kept 14% to be exact). Their excuses is a “restocking fee” of $25 per rim. So beware of this business unless you know 100% no doubt you will not be returning anything, but at the same time I’ve read multiple reviews of people getting fake OEM parts so even then I’d spend your money on a real business like a local rim shop (which is what I ended up doing, spent a little more money but was taken care of properly).

I ordered on Friday and received the rim on Tuesday. I did not pay for quick delivery, yet, got it quickly. Rim looks great. Customer service was excellent. Tracking provided. Thank you.

Wish I would have read these reviews before spending $300 on a fake OEM rim stamped made on China. Same story, I cant get a hold of anyone. Their # goes to a recording, email no response. FAKE Company beware! Thank you for contacting Auto Rim Shop. Your request has been received and is being reviewed by our support staff. A member of our team will reply to your email within 24 hours. Please note that reply times may be longer during the weekend and holiday hours. For immediate assistance, please call us at (516) 494-3383.