Auto Rim ShopReviews of autorimshop.com

Terrible services. They could not give me a direct answer on when it would get shipped so I canceled my order

Ordered rims from AutoRimShop, then canceled the same day before they did a damn thing. They still hit me with a $20 ‘processing fee’ for ‘order receiving and inventory tracking’ even though the order never got picked, packed, or shipped. Their own email admits it. Pure scam to squeeze money out of people who change their mind. Avoid these clowns like the plague—zero customer service, just automated theft. 1 star.

Auto rim shop does terrible work in charges too much. The wheel they sent me had sharp edges on one side with pitted and scraped metal and painted bubbled that was oversprayed in most areas. Very poor quality.

The worse experience I ever have. I ordered a 18" rim and they send me a bad one tha6 is over painted inside the hub to hub connections that it will causing vibration. I send them back the rim that I never intall because by looking at it I know it cause a problem. They still charge me $52 dollars for restocking. I called them and talked to somebody name scott, he said will giving back my $52 dollars until khow nada. I called him last November 2025. Never trust them. How can I upload a picture, I want to show it soo everybody will see it.

I ordered 4 OEM wheels from Auto Rim Shop. They sent me three aftermarket and one OEM. Since I didn't realize this until after their two week deadline, they refuse to exchange the aftermarket wheels. They stopped answering my messages, and their phone just gives you a FAX tone. AVOID!!! SCAM company. Look at the BBB reviews from customers - most are one star.

The powdercoat paint flaked off where the weld beam was from their refurbishing process. I provided detailed pictures and evidence proving my case. They took zero ownership of the mistake and blamed it on the mounting equipment at the tire shop. I asked that they offer to pay for a fresh powdercoat and they declined. Terrible customer service. This was my second purchase from them. The first purchase experience was better, however, the wheel color/finish was slightly off from factory. They pushed back on that as well but I let it go as it was close enough and saved me a lot of money vs new OEM. Moral of the story, it’s a toss-up of what you’re going to get from these guys. If you end up with a subpar product, you’re stuck with it because they won’t care.

They advertised a wheel at 17x7 but they sent me 17x7.5 which caused damage to my car! I had to wait on hold for an HOUR and spent another 30 min trying to work it out with them to avoid the “restocking fee” and for them to even be willing to accept the return I had to provide them with picture after picture of the wheel. Do not buy from them!!! These are NOT factory wheels! They are refurbs! They lie all over the place and make it almost impossible to return!

Not the correct color rim ! Refurbished product! Ridiculous return/refund time !