Richard G.
Worse experience ever
If your looking for non communication and long drawn out experience they're your people .. told 1-2 business days to strip the part and ships 7-10 business days .. after I paid for it I got no conformation IU called after 2weeks the man said he would find out what was going on and call me back ... nothing I called back again and he said they were removing the part today and it should ship tomorrow .. a week later I got my part but it was no good they zap the programming while removing it so 3 weeks and 200$ a total loss . Never do business here again.. and will make it a point to tell others !
Response from Auto Parts FairMar 8, 2017
We apologize for this experience/issue. We take customer service very serious. Let us help This is bad situation and we apologize. Your situation has been forwarded on to customer service to address. This part sounds eligible for a replacement. You need to contact the seller directly at 800-378-7566 (Open Monday-Friday 8-5 pm EST) and reference your order number. On our phone prompt, press number 2 for the “Returns” department. They can help you return/replace this part. Thank you. The AutoPartsFair Team. www.autopartsfair.com
