Julie
Not consumer friendly at all and website is missleading!
I tried calling them July 9, 2014 to ask about a dash panel but nobody answered the phone. Placed the order anyway on July 10th. Website said free shipping but had to ship to a commercial address, no problem, I provided them with one. Got a few confirmation emails and one asked me to call because they needed more details, I did and again no answer nor any reply to my emails. July 11th got another email from them saying the item could not be shipped, location pickup only. Really???? I called again and this time someone did answer. I asked if they could send it to the location near me for pick up. They said they might be able to but was not sure. I told them there was a dash panel at the local location but was the wrong color. The guy then says they do not guarantee color and they would not accept a return in this case. Again, really? Why would I want a gray dash panel or a tan interior??? I then said this whole experience was way to stressful and I wanted to cancel. They did refund my money the same day...I think because I was smart enough to use pay-pal. Cheap price to suck you in. Hint, check local auto junk yards in your area. I found what I needed cheaper with a lot less hassle.
