Auto Parts FairReviews of autopartsfair.com

I bought a transmision for my car, i received promptly because it was "local". Then everything went downhill. After my mechanic put the transmission the reverse didn't work. Once i called for the warranty they wanted to keep the car in the shop to do a testing wich would take 3 /4 days. Then i had to pay shipping and re pay the mechanic to put the part back. Since i didnt have time to wait you know 3 weeks to get this solved i went to a transmission shop. They opened the transmission in front of me and it was absolute junk!! Had to pay anoter 2k to rebuilt that junk. Never again doing business stay away!!

Needed a part that is no longer being made for my van, found it at your site for an affordable price. Shipped promptly, and was an exact match. Worked beautifully. Couldn't have been happier with the service

I think that the prices are fantastic, and the shipping was fast and inexpensive, but the description was a certain color, in a certain condition. I could have bought local with no shipping had I not been concerned about color, but I went with APF so that I could secure a specific color. Apparently, I missed the small print on the website (not sure it is even there), but the part (a hood) arrived in the condition that was described, but a totally different color. I called in and the customer service guy said they can't guarantee color!?!? He told me that even though my sales invoice specified the condition AND the color, that this just meant that they had a whole salvaged vehicle in this color...? He said that means that if the part I wanted on that specific colored vehicle wasn't in the condition I was requesting, that they would get it from another vehicle, but no guarantee on the color. So, my order says a yellow Xterra hood in A-1 condition and I got a grey Xterra hood in A-1 condition. I am not in the industry (just a private party personal owner of my vehicle), so, maybe this is par for the course, but when dealing with laymen, maybe it should be made VERY obvious that you will not get the color you think you will get. The big deal with this is that I now have to spend twice as much as the part cost, to now get it painted the right color. Or, I can drive it 80 miles away and get most of my money back...but then, I can't order another one...because, right, they can't guarantee color. So, I liked this company's ease of ordering (through Amazon!), mostly free shipping, and speed of shipping, but I am bummed that the part is not as described. Again, this could just be the complaining of a non-industry person (and everyone in the industry knows that that is just how it is), but still...

Expert personnel

It was as stated and shipped in a very short time

Best service a person could hope for. Fast and efficient. Product as described.

Everything worked smoothly and

I love this company fair prices and good products.