Auto Parts FairReviews of autopartsfair.com

I ordered a replacement radio/CD changer. It arrived safely packed, on time, and in good used, working condition. I was able to save nearly $200 compared to buying a used, reconditioned radio that other sites offered!

I wish I could give them four stars because the one item I did get, was fairly priced and arrived pretty quick in the stated condition. However, the fender I ordered couldn't be shipped. I saw the disclaimer on the fender's page originally, but figured they would still be open to shipping it to a commercial location as it stated. I was instantly told over the phone when I called that they would not do this, and they couldn't ship it to a different warehouse internally, and the only way I could get it was to pick it up. They did refund my money for it pretty quickly though, but I wish they would be more transparent about larger items, because if they are not willing to ship it, even for more money, then they should say it is local pickup only. I ended up having one shipped to me from a vendor on ebay...

Order was processed in a timely fashion, part arrived and everything works great.

Part was not correct but customer service and refund were timely and in order.

Ordered a '07 Jetta jack, price was right and delivery was quick. The jack came with all the parts except wheel lug key but that's understandable. Very pleased.

I bought the part online. It came. It did not pass inspection. So I bought another part from another source. And requested either an RMA and or a Return Label. Both through email and via web contact form. This is not a conversation. Just send it already. There are plenty of chances to earn another purchase of another part. But trying to get out of a return within a week of shipment is not the way. Next time inspect the part before shipping. Don't call me, just send the label and or RMA.

Part worked perfectly and appeared to have been cleaned before shipping. Was appreciated.

Wrong parts, and it's a big waist of time trying to get a hold of the company who sent them