AutofullReviews of autofull.com

Good product. Arrived without any problems.

Bought Autofull M6 Ultra 2.0 chair and am very satisfied with it. Assembling it was easy and its very comfortable. All the add-ons like cooling and massage works properly. Would recommend to others.

The ventilation is weak That's what I liked about the M6 "Advanced". The new one just makes a lot of noise with almost no ventilation

I treated myself to the AutoFull M6. And everything worked perfectly at first. Unfortunately, the electronics failed. Neither the massage nor the heating or cooling functions worked anymore. When I contacted support and clarified a few things, they told me it would take 70 days to manufacture the replacement parts. Well, that's quite a long time, but as a engineer myself, I understand that some manufacturing processes take that long, especially when they already have other products in production. So, after 70 days, I contacted them again for a quick update. Well, they said it wasn't possible to manufacture the replacement part; apparently, older versions are no longer being made, and since the chair is an older version, it's probably no longer in production… Well, I think they could have known that earlier. But whatever, because the alternative offer was more than generous. They offered me a base for the AutoFull M6 2.0 from their display models. It would be sent to me, is compatible with the other parts, and I could use it. I gladly accepted this offer, and what I found absolutely amazing was the delivery time. I woke up to an email saying they had shipped the replacement part. I was thrilled and expected it within the next few days… Well, it arrived that same afternoon! I've never experienced such fast delivery from any company before. I installed the replacement part in the chair, and everything works perfectly. Thank you for the fantastic support. I will definitely buy from you again when I need something new!

I had my chair for over a year now, came fast, hassle free. Recently the heating, cooling, massage stopped working and ive contacted support as I still have warranty. Roxie replied same day asked for some troubleshooting videos which I've sent. We reached the conclusion that something is wrong with the cushion and they sent me a brand new one the following week. I for one had a great experience with their support team namely Roxie. Thanks again for your help.

Prompt customer support, the chair doesn't have the massage as I thought that was overkill. Functionality wise its perfect everything I need.

The delivery was earlier than expected and the chair feels well made so far.(1 month in use). All the features work very nicely. Also had a chat with a very nice and helpful support. :)

Ich habe mir Anfang des Jahres (2026) den Autofull G7 geholt, da ich viel im homeoffice bin und auch in meiner Freizeit viel am PC bin. Erhofft habe ich mir einen angenehmen ergonomischen gaming Stuhl, was raus kam nach ca. 4 Monaten war: helles quietschen und die Armauflagen wackelten extrem (bei normaler nutzung). Schrauben fest drehen nutze nichts gegen das quietschen - mit den armlehnen hätte ich mich abgefunden, dass diese wackeln, aber dennoch erwarte ich für 566€ mehr - vor allem auch mehr Kundenservice!! Mitte Juni 2026 habe ich Autofull geschrieben mit Bildern und Videos - bislang (Stand 31. Juli 2026) habe ich keine Antwort erhalten. Gott sei dank habe ich den Stuhl auf amazon gekauft, dem Kundenservice von amazon habe ich alles erläutert und der Stuhl wird Mitte August endlich von einem Spediteur abgeholt und ich bekomme hoffentlich den kompletten betrag erstattet. !!Nie wieder würde ich einen Autofull für den Preis und Kundenservice kaufen!!