AutofullReviews of autofull.com

Hab mir am 23.1 den AutoFull M6 Ultra Gaming Chair gekauft. 10 Minuten nachdem ich mitm aufbauen fertig war, hab ich schon den Support kontaktiert um diesen billig Schrott wieder zurück zu schicken. Sitzfläche und Rückenlehne fühlten sich billiger als bei meinem 10Jahre alten Ikea Stuhl an, und die Armlehnen sind ja wohl der größte Witz. Die wackeln einfach IMMER und sind kompletter Plastikmüll. Hab ohne langes schreiben mit dem Support ihn einfach auf eigene Kosten in 2 Paketen an deren rücksende Adresse geschickt, die man auf deren Website findet. Trotzdem hab ich jetzt nach über 2 Monaten und etlichen Mails mit dem Support immer noch keine Erstattung erhalten. Sie zögern es einfach permanent mit kompletter Absicht hinaus. Ich reich jetzt aufjedenfall Beschwerde bei der verbraucherzentrale ein.

AFEU1814758 ordinato m6 ultra 2 Arrivato prodotto che una volta montato scricchiola e tende ad imbarcarsi sui lati(l'ho acquistata perché nelle specifiche indicava utilizzo indicato per 190cmx150kg io sono 180cmx100kg) oltremodo il prodotto ricevuto non rispecchia la qualità dei componenti(la pelle si tutti) mostrata sul sito e dalle varie video recensioni...oltremodo contatto assistenza per richiedere reso e rimborso per articolo difettoso e non conforme a quanto dichiarato e per ben 2 volte mi propongono uno sconto del 15% che. Diniego e all'ennesima richiesta di rma non rispondono... fortunatamente ho pagato con klarna e ho potuto bloccare il pagamento ora non ci resta che aspettare che rispondano a klarna Mai cambiare la via vecchia per la nuova Ho secretlab per casa e volevo una sedia per l'ufficio...mi sono fatto fregare dalle video recensioni...

C'est vraiment honteux j'ai acheté un siège en décembre 2025 et j'ai déjà eux deux problème au niveau des accoudoirs et du siège massant, une qualité pourri voir même absurde pour le prix c'est aberrant. J'ai envoyé un mail et leur réponse était de m'envoyer des pièces détachées alors qu'il savent très bien que ca va pas tenir , et bien évidemment quand je leur demande de faire un retour et d'avoir un remboursement ils font l'autruche et ne réponde plus a aucun mail !!! C'est du vol il mérite qu'on porte plainte contre eux

Pesima experiencia, compre una de sus mesas de un poco mas de 1000 USD hace ya una semana y el paquete no me lo dejaron en la puerta de mi apartamento, en la foto el citio donde aparece no tiene nada que ver con mi puerta no se donde me lo dejaron, les escribo y me dicen que estan en investigacion, que mande un reporte policial por la perdida del articulo, ese no es mi trabajo yo no recivi el articulo y estan las pruevas de la fotografia, es un producto muy caro para como regalar mi dinero no son merecedores de ninguna estrella, si tienes mala suerte y tu pedido no te llega perdiste todo tu dinero

Disappointing product and frustrating customer service. My Autofull G7 ergonomic chair arrived faulty straight out of the box. The lumbar lock lever was broken, and one of the screws meant to secure the headrest simply will not screw in, making proper assembly impossible. I contacted customer service immediately and requested a replacement chair, as the item was clearly defective on arrival. Unfortunately, instead of resolving the issue, they have been stalling and repeatedly offering replacement parts, despite me explaining several times that I would prefer the entire unit replaced. For a brand-new chair, I don’t think it’s unreasonable to expect it to arrive in full working condition. The way this issue has been handled has been quite disappointing. As a result, I have initiated a chargeback with my bank to recover the payment. Buyers should be aware that if something goes wrong, getting a straightforward resolution may not be easy.

I purchased an AutoFull M6 Ultra gaming chair from autofull.eu (Order No: AFEU1811162). I originally bought this chair as a birthday gift for my son, expecting it to be a special surprise for him. Unfortunately, this has turned into a very disappointing experience. Shortly after receiving and assembling the chair, several components had issues. The seller acknowledged the problems and promised to send original replacement parts once they were restocked. I accepted their proposal and waited patiently. Later, within about one month of normal use, the footrest broke. The seller again acknowledged the defect and promised to send replacement parts together with compensation. I provided my address immediately. However, months have now passed and none of the promised replacement parts have been delivered. Customer service repeatedly sends generic replies saying the case has been “escalated” or that they are “checking with the support team,” but they never provide a shipping date, tracking number, or any concrete solution. What is most frustrating is that the company acknowledged the defects and agreed to replace the parts, yet they still have not fulfilled their promises. Because this situation has remained unresolved for such a long time, I have had to seek assistance from the European Consumer Centre to handle the case. What was supposed to be a birthday gift for my son has turned into a long and frustrating dispute. This has been a very disappointing purchasing experience, and I feel extremely frustrated and let down. I would strongly recommend that potential buyers carefully consider the reliability of this company’s after-sales service before making a purchase.

Après échange de chaise gaming, j'ai voulu retourner mon produit sous garantie, mais tout cela c'est mal passer ! Après de multiples échanges e mail avec eux, impossible d'avoir recours à cette garantie, tout au plus une réduction de 10 pourcent que j'ai du accepter malgré moi, je trouve ça scandaleux de plus que mon recours était tout à fait justifier : pression exagérée de leurs systèmes lombaires qui de plus ayant des problèmes d'inflammation à la colonne vertébrale, je ne recommande pas cette chaise qui se dit orthopédique et est complètement mal construite... Produit chinois de piètre qualité ! Faite très attention si vous acheter chez eux, je ne recommande à personne cette chaise très coûteuse et mal construite, plus de 500 euros pour du tape à l'oeil, grosse perte d'argent en vue ! Chaise gaming M6 reloaded en l'occurrence , la preuve en est ils offrent encore plus de ristournes sur leurs chaises de M....

If I could give less I would did my research assumed a reputable company with a warranty to back them up but the moment something did go wrong I’m left with a chair over £500!! And it’s useless not fit for purpose. Beyond deplorable customer service it’s non existent just ignore your emails when originally got a response said would send a replacement 5 months on no sign even u could get a boat to china in that time. Pile em high ship em out job done don’t give a toss for their customers or clearly their credibility. Caveat emptor buyers beware of who you are dealing with especially when it goes wrong and it will!!