Auto BuffyAutoBuffy has been in business since 2019 providing the market with affordable aftermarket suspension parts while meeting or exceeding OE quality standards.We offer a full line of complete strut assemblies, air suspension, windshield wiper blades and many other lines.Don't see your part in our store? Not a problem, message us and we'll help you find it!
Auto Buffy (autobuffy.com) has 708 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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708 approved reviews, newest moderated first
Cristobal C.
0 Stars! I was sent the wrong parts and they refused to send correct parts and refused refunds
Response from Auto BuffyMar 10, 2026
Hi Cristobal, We're sorry you had this experience. We do offer returns for incorrect parts - we have no record of a return request for your order. If you'd like us to look into this, please email [email protected] with your order details.
J M.
In the market for replacement auto parts? Scroll on by AutoBuffy. We were installing motor mounts on my daughters car this weekend and none of the holes were lining up. After taking them off and drilling larger holes, we finally have all but 1 installed. I left a 2 star review with photos, and they are not posting it. When I'm logged into my account, it now shows that they no longer ship to my location, as well as the live chat not working. Once I log out, they are able to ship it. Live chat doesn't work and no on answers the phone.
Response from Auto BuffyMar 10, 2026
Hi, We're sorry the motor mounts didn't fit as expected. We don't block customers from our site - if you experienced a technical issue, please try clearing your browser cache or contact us directly. We'd like to help resolve the fitment issue. Please email [email protected] with photos and your order number. AutoBuffy Customer Care 888-477-2530
Ruben
Ordered on their website. Received the rear shocks in a timely manner. Went to install and they didn't fit, wrong shocks. Contacted Auto Buffy for return instructions and they won't pay for the return charges, my fault they we're wrong shocks. Won't ever purchase from Auto Buffy again and won't recommend them to anyone.
Response from Auto BuffyMar 10, 2026
Hi Ruben, We're sorry the shocks didn't fit. Our return policy covers prepaid labels for items that are defective or shipped incorrectly. For fitment issues, we do ask customers to verify compatibility before ordering. That said, we want to help. Please email [email protected] and we'll see what we can do. AutoBuffy Customer Care 888-477-2530
Raj V.
I bought kyb struts and they send me fake struts that is not kyb
Response from Auto BuffyMar 10, 2026
Hi Raj, We take this claim seriously. All our KYB products are sourced from authorized distributors - we do not sell counterfeit parts. If you believe there's an issue with your order, please email [email protected] with photos and your order number so we can investigate. AutoBuffy Customer Care 888-477-2530
Rusty S.
YOU SUCK! ANSWER THE PHONE! STOP SENDING BAD PARTS! MY TIME IS NOT A FREE RESOURCE FOR YOU TO DISRESPECT! I WILL WALK BEFORE YOU GET ANOTHER DIME. ANSWER THE PHONE! DO YOUR JOB OR GO TO HELL. I AM CALLING THE POLICE TO GET A REFUND IN COURT WHILE YOU GET BAIL!
Jason S.
I am still experiencing difficulties getting my money back from this company. I would not recommend doing any type of business with them. There customer service is a joke. They'll be bankrupt in no time doing business like this
Gu P.
This company is absolutely horrible. I was shipped the wrong suspension for my Mercedes, charged to ship it back , and then told they don't carry it for my car and 1 month later never received a refund.
Gus F.
This company is absolutely horrible. I was shopped the wrong suspension for my Mercedes, charged to ship it back , and then told they don't carry it for my car and 1 month later never received a refund.