Elisha O.
Very terrible service and irresponsible representative
So this was my first time using autobidmaster, I did so because your website says one of the benefits of using Autobidmaster is “get full report and inspection of your stock pre and post loading”, so I won the bid for an Hyundai sonata sport 2015 whose primary damage was clearly stated as “normal wear”. I received the car to find out it has a serious mechanical fault that concerns the engine and is already costing me so much, the worst part of it is that when I called your representative in Nigeria who has been my contact person, his response to me has been terrible and not reflective of what is promised on your website, I have sent him messages and he has refused to respond, for a first time customer, I am extremely disappointed, it pains me so much to have trusted a brand like autobidmaster.
Response from AutoBidMasterJul 7, 2026
Thank you for taking the time to share this. We're sorry to hear about the issue you've encountered and understand how frustrating that is, especially on a first purchase. It's important to note that AutoBidMaster doesn't own, inspect, or take possession of the vehicles listed - the condition reports, photos, and descriptions come from the seller and the auction itself, so we always recommend viewing all available photos and reports carefully, or arranging a third-party inspection, before bidding. Regarding your concerns about customer service, we take every complaint seriously, and this issue has already been addressed internally.