Meet Aura, the world’s smartest picture frame. Aura is an easy and beautiful solution to unlocking memories from your phone. Download the free app, connect your frame to WiFi, and watch as the frame displays the best photos of the people you love.
Aura (auraframes.com) has 228 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
228 approved reviews, newest moderated first
Marianne Panzini -.
I got my Aura frame when my great niece was born. She just turned two and I have enjoyed “watching her grow up “ on my frame… such great crisp pics. I also appreciated the wonderful customer service that I received when the frame recently needed a new cord.
charlene
The customer support is incredible! My aura frame stopped working and I emailed the company. In one day I had a response and 3 days later had a new cord which fixed the problem. In a world where nothing works and no one cares, this was a breath of fresh air! Highly recommend!
Louann N.
I am an Aura Frame fan for life! I’ve had my Frame for a few years, but the electrical cord all of a sudden stopped working… I sent one email and, before the week was over, I had a new cord at my doorstep! The customer service is impeccable! Oh, And the frame is wonderful… I get so many compliments on it. The app is so easy to use. I just love it.
SHELLY L.
Customer service was very helpful and resolved our problem quickly. We are pleased our frame is now running better than ever.
John
The carver frame died but I got a fast response and resolution of the problem. Replacement of frame came within a couple of days and setup was easy without loss of the pictures.
Jeanet A.
My Aura frame, which I loved, stopped working. I messaged Aura customer service to ask what I could do to get it working again. My email was answered within minutes. When I explained what happened to my Aura, they immediately offered to send a replacement power without any further questions. The cord was at my door within 24 hours. And, my Aura was working again.
Charles C.
Getting the support for my frame was easy and Rey on the support staff was very professional. Rey walked through all the usual steps and then we narrowed the problem down to a degraded frame. Aura replaced my frame promptly and the process was easy. The process to return the degraded frame was also easy.
Shirish K.
I was looking for the adapter for my frame on the internet for several weeks and was having no luck until I contacted Aura themselves for help and they sent me the adapter. I am very happy