Audien HearingReviews of audienhearing.com

Response from Audien HearingSep 25, 2026

Hello Neil, We are delighted to hear that Racheal provided such wonderful customer service and support! It is always encouraging to know that our team can make a meaningful difference through attentive and caring assistance. Thank you for taking the time to recognize Racheal. We will be sure to share your kind words with her! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingSep 25, 2026

Hello Ron, We are glad to know our team was able to make the return process easier for you. We understand how important it is to have clear and helpful guidance when handling a return, and we are happy we could provide that support. Thank you for sharing your experience. We appreciate the opportunity to assist you! Warm regards, Specialized Care Team Audien Hearing

Response from Audien HearingSep 24, 2026

Hi David, Thank you for bringing your concerns to our attention. We are sorry to hear that you are dissatisfied with the sound quality of your hearing aids and had a frustrating experience with our customer service and return process. Experiencing significant noise, feedback, and a lack of sound clarity is an understandable cause for frustration. We would like the opportunity to review your order and help address this properly. Please share your order number or confirm your details through this platform, and a member of our Specialized Care Team will reach out to help with next steps, whether that involves troubleshooting or a return. Please be assured that our team is fully prepared to assist you and resolve this matter to your satisfaction. Warm regards, Specialized Care Team Audien Hearing Support Team

Response from Audien HearingSep 24, 2026

Hello Michael, We are deeply grateful for your glowing recommendation. It is wonderful to hear that our representative provided such patient, attentive, and thorough guidance throughout your experience with us. Knowing that you are so satisfied with your service truly inspires our team. Thank you for placing your trust in Audien Hearing, and please reach out whenever we can assist you again. Warm regards, Specialized Care Team Audien Hearing Support Team

Response from Audien HearingSep 24, 2026

Hello Dawn, Thank you for sharing your experience with us. We are pleased to know that Rachel was able to assist you with your missing order and resolve the situation so effectively. We will make sure Rachel receives your generous compliment, as she will be delighted to know she made a positive difference. We truly appreciate your patience and look forward to serving you again. Warm regards, Specialized Care Team Audien Hearing Support Team

Response from Audien HearingSep 24, 2026

Hello John, Thank you for reaching out to leave such a wonderful note. We are so glad to learn that Charissa provided such dedicated and thoughtful support to assist with your concern. Your gratitude has been shared with Charissa, and she was delighted to receive your feedback. Our team remains at your service whenever you require further support in the future. Warm regards, Specialized Care Team Audien Hearing Support Team

Response from Audien HearingSep 24, 2026

Hello Daniel, Thank you very much for taking the time to share your feedback. We are thrilled to hear that your issue was resolved in less than ten minutes and that you had such a great experience working with Rachel. I will be sure to pass your kind words along to Rachel, as recognition like this means a great deal to our team. We truly appreciate your business and look forward to assisting you again whenever you need us. Warm regards, Specialized Care Team Audien Hearing Support Team

Response from Audien HearingSep 22, 2026

Hi Greg, Thank you for taking the time to share your experience with us. I can understand how frustrating it must be to have used the hearing aids for several months and still deal with feedback, screeching, and difficulty following conversations in noisy places. Feedback or screeching can sometimes happen when the hearing aid is not sitting securely or does not have a proper seal in the ear. The fit and positioning can make a noticeable difference, so we would be happy to go through some troubleshooting with you and see if we can improve your experience. We would really appreciate the opportunity to look into your order and see how we can help. If you can share your order number or confirm the details associated with your purchase, one of our Specialized Care Team members can review your information and assist you further. Thank you again for bringing this to our attention. We would be glad to work with you and see how we can help. Warm regards, Specialized Care Team Audien Hearing Support Team