AudibelReviews of audibel.com

This is an update to my review on February 3,2024. The experience I wrote about was all valid and all that I described happened but shortly thereafter I received a call from the supervisor in Baton Rouge, LA, who said to me that the situation did need to be remedied. I was beyond grateful because up to that point I felt that they didn’t care. New hearing aids with the cross wave technology were ordered for me and they use regular batteries instead of the digital ones that were so unreliable for some with such severe hearing loss. In addition to that I was referred to Michelle Macione at the Slidell, LA Audible office to get the new aids. Ms. Macione was wonderful and she adjusted the aids so that I am now hearing so much better than ever before. She will continue to adjust them to provide an even better hearing experience as my brain acclimates to each adjustment. I am so pleased to have the benefit of her abilities and experience and I intend to continue to go to that office for all future appointments. I am so grateful to the supervisor in Baton Rouge and to Ms. Macione for their provision of service and restoring my faith in Audible.

I have had my hearing aids for nearly a year. I hate these things with a passion. I still can’t hear very well and they are constantly mixing up settings. The app is terrible and it appears that there is some ageism involved here. Instead of being able to control these things yourself, you are given very minimal control and need to run back to the audiologists every time something goes wrong. Music sounds awful. An outdoor situation is untenable because these things seem to be designed for people who don’t move all day. I spent a lot on these things but I hate them so much I am in the market for new heating aids. Believe me, every chance I get to review these things or comment on social media, it will be as negative as possible to dissuade people from buying your crappy product.

This review is to update my submission on 25th December 2023. I have now been using Audibel Intrigue 24 aids for over 3 months. In my first review I criticised the unreliability of the Bluetooth connection to the 'My Audibel app' on my Samsung S10e mobile phone. Since then I have changed my device to the latest phone with the latest One UI, Android 14 and Bluetooth 5.3 software. This has now solved the problem. What is amazing is that my natural hearing while not wearing the aids (during the night, first thing in the morning and last thing at night) has dramatically improved, not enough to be able to dispense with using the aids during the day, but enough to give me confidence and pleasure. I would now have no hesitation in recommending Audibel or Alan my Audiologist Hearbrite in North Wales as he was right when he said the problem was with my old phones technology.

My first hearing aids Audibel Intregue 24 R RIEand fitted by a registered UK audiologist. After one months wearing 12 hours a day. I can now form an opinion. The sound clarity and quality compared with my natural hearing is superb. I cried with joy when I heard my Great Grandsons breathing while he was sleeping. Down side are the Bluetooth connection drops out in the right ear everytime I leave my phone and go out of range even to the bathroom!! Then take them out put them into the Dock charger and refit them in my ears. Or turn off and reboot my Samsung Android phone often works away from home. Advice having them loosing Bluetooth connection 6+ times a day is a pain. So if you use an android phone buy another make !!

The people at my Alabama location are professional and have taken care of every aspect of my hearing. From testing my hearing to the final process of the actual fitting process. i,m very greatful for all that they have done to make me happy.

I purchased the Audibel Intrigue AI, hoping to get the best hearing aid possible. These things are nothing but trouble. The app constantly crashes or loses its Bluetooth functionality. The hearing aids are flimsy and do not work well with an active lifestyle. If you sweat or do any physical activity, they pop out of your ears or worse yet, the dome gets stuck in your ear. This has happened two times, and each time required a trip to the doctor’s office because an audiologist is not allowed to pull something out of your ear. These things are rooted in the past. Every adjustment require a trip to the audiologist’s office. Appointments are hard to get and they don’t seem to keep regular hours. There are companies with a more modern business models. This place feels like going back to 1975.

Over 5 years ago, I purchased a pair of Start 1000 Aids for over $ 4000. For over 3 years, they worked well even though the Audibel franchisee could only set it up for just 1 setting. The 2nd setting was pretty much like the first setting and the 3rd setting was always useless due to my loss of high frequency sounds and I would always have to use Captions when watching TV. I would take them for cleaning a couple of times a year and they worked fine. Over the past year and a half, I have developed Tinnitus and the Audibel folks have been encouraging me to upgrade to the Intrigue A1 which had a good test run. I am going on a long vacation in 2 weeks, and I went to UGA Audiloogy Clinic to have them program it such it would work in conjunction with my Tinnitus and they have certified Audiologists there who can probably program it better. They called Starkey who told them that no one inside 50 miles is allowed to program them as they only support their own dealers. I was very dismayed to hear that as this sounds like a racket and why FTC is now deregulating them. The fine folks from who I purchased the Start 1000 for just dont have the expertise to get them to program it right. They have tried it several times. After paying $ 4000, I find it hard to believe that Audibel will not allow another Audiologist to try and fix them before I resort to a new pair which is inevitable as technology has got better. The customer svc person told me that I should travel 50 miles to another city and see if they can help. Even the fine folks who sold and service the Aids were surprised and wish they could help. If an Audibel person is actually reading these, can you give a phone number and a name of a person who can address this in a professional manner. Thank you for your kind help. Sept 13th - folks at Starkey did contact me, and have given me the code to use it with another vendor. I shall keep you updated

I am extremely satisfied with my hearing aides. I can not express how much they have helped me. I can now hear so much better. I would give them a million stars if I could.