AudibelReviews of audibel.com

Terrible product with no customer service.

I was so impressed with the time and care I was given at the Zephyrhills, FL location--an assessment of my hearing needs that took several hours. I have been wearing aids for 12 years, but have never heard with the clarity of the Audibel devices. Because I have mobility problems, my audiologist is going to pay me a follow up HOUSE CALL, imagine that! Thank you, Jeff, for the work that you do!

Why are Audibloe sending me mail where they say..."u have 12 tokens" And then I reach a webbsite where they want me to sign for subscription. I cancelled my account because of this false messages. Looking for a new soundbook account

I went to the forest for five days to get away. Unfortunately, I brought my audibel hearing aid. When I put it in the case to charge, it started shreiking in a way that fried my nerves. Then I unplugged the case, and it still kept shrieking. I could not get it to stop. I thought about maybe putting it back in my ear. But then it would’ve just shreeked soon as the charge ran out. And the charge seemed to be intermittent anyway. It seems like some designer thinks being tortured with a shrieking sound that you cannot make stop is preferable to having the Charge run out on your hearing aid. They must have a very unrealistically high opinion of hearing aids. I cannot think of any situation where they would be worth this torture. Since I was on a vacation intended to be out of cell tower range and Internet range and Wi-Fi range, I couldn’t call for help or get help online. I am wondering if this is some kind of an alert to let you know that your hearing aid is dysfunctioning and is not charging. But the alert was far worse than having no hearing aid at all. I didn’t want to throw it in the stream to get rid of it,because I didn’t want that sound to torture the wildlife. I brought the hearing aids and the charging case back to the practitioner and told her I never wanted those things in my home or my car again. She kept stating that she would check to see what the problem was. But since it would do that for a few hours and then stop and maybe not do it again for another 48 hours, she may not experience this horror. I am now terrified of all hearing aids and even earplugs and AirPods. I don’t want anything near my ear. They could’ve just had a flashing light to alert that there was something wrong with their charging mechanism. But an ongoing screech that will not turn off!!!!! My heart goes out to all of the vulnerable people who may be experiencing this. They didn’t even offer a refund. My year just ended. I’m wondering if it was just designed to last for the one year. I am now remembering all of the people who said that using their hearing aid was not worth it. Now I deeply sympathize with them. -Signed, Fried Nerves still quivering May 20, 2025 update: I brought the hearing aid and charger and everything back to the office. She said she would check to see what happened. I told her I did not want the equipment back in my car or my own. I never want the pain of that awful sound again. Never heard a word back. No refund. No nothing. I absolutely do not recommend this product. No does anyone who was subjected to listening to it. I only used the hearing aid for certain events spaced fairly far apart. Sorry this only happened a little after the warranty ran out.

My experience was horrible!! I booked my appointment in November and the office made numerous excuses as to why they couldn't make my appointment. Family problems, machine broke, etc. I wanted my hearing aids to be repaired by starkey but they wouldn't send them in . Waste of time and energy and starkey should know this because my hearing aids were made by starkey!!!

I visited their clinic in Nairobi and the person in charge to take impressions for making moulds is indeed incapable to deliver the moulds within the stated time they said.They lied to me. She takes 48hrs more after impressions before they are think of sending my information to the lab. At the same time they don’t communicate until i prompt them to so so. They can’t refund you; you have to wait for another one week for the queue and lab services which they are not sure of!!!Disappointment in capital letters. Sack that person because how I was treated was not right! I won’t come here for services again!

I contacted the Fayetteville office of Audibel inquiring if they could service a particular brand/model hearing aid for my mother. Being 94 years of age it’s difficult and tiring for her to travel. Rather than saying “yes or no” to my inquiry they insisted I make an appointment and bring her in. I explained, it would be helpful to know if they could service her model before I set an appointment and travel to Fayetteville. Their response was scripted and inflexible. -Just simply ask the audiologist, “can we service Oticon brand hearing aids?” Again the staff insisted I travel with my mother to Fayetteville to get the same answer I could have received over the phone. - Audibel; a service care provider should focus on quality patient care as much as they do on a profit motivated business model.

i have a pair of audibel 1000. constant issues with blutooth pairing to my iphone from the get go. frequent connection loss alternates side to side. sometimes no connection at all. 2 year old units had to have one battery replaced then 4 months later the other failed to hold charge..!!!!!! After