Audibel is a Starkey Hearing Technologies brand. Recognized across the globe as a premier provider of hearing healthcare, Starkey Hearing Technologies is the only major manufacturer that is privately held and American-owned in its industry. At Audibel, we know the importance of hearing because we see how it impacts people every day. Helping people hear better is all we do. It's all we've ever done. Hearing is our passion, our focus and our purpose. From our training to our people to our products to our offices, we go to great lengths to ensure excellence is in everything we do – so you can be confident you'll get the service and solutions needed to make a real and lifelong difference.
Audibel (audibel.com) has 112 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
audibel.com
Website
audibel.com
Category
Vision & Hearing
Location
Eden Prairie, Minnesota
Listed on Five Star Index
2026
About these reviews
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The company replied to 59% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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D o not patronize this unprofessional business. This organization does not even have a trustworthy customer service phone number. Their (877) area code numbers are used to make appointments. There are even automated reminders. But the LOCAL offices have no clue. Second, their office address is not even accurately listed. Google cannot help you find it. Stay away from this hole-in-the-wall-devil-may-care small outfit. There are many other competent audiologists to choose from.
TS
Thomas S.
Fayetteville office of Audibel
I contacted the Fayetteville office of Audibel inquiring if they could service a particular brand/model hearing aid for my mother. Being 94 years of age it’s difficult and tiring for her to travel. Rather than saying “yes or no” to my inquiry they insisted I make an appointment and bring her in. I explained, it would be helpful to know if they could service her model before I set an appointment and travel to Fayetteville. Their response was scripted and inflexible. -Just simply ask the audiologist, “can we service Oticon brand hearing aids?” Again the staff insisted I travel with my mother to Fayetteville to get the same answer I could have received over the phone. -
Audibel; a service care provider should focus on quality patient care as much as they do on a profit motivated business model.
DS
Douglas S.
i have a pair of audibel 1000
i have a pair of audibel 1000. constant issues with blutooth pairing to my iphone from the get go. frequent connection loss alternates side to side. sometimes no connection at all. 2 year old units had to have one battery replaced then 4 months later the other failed to hold charge..!!!!!! After
KS
Kip S.
The products are lower quality than Oticon
The products are lower quality than, say an oticon. My insurance was paying $6,000. Audible office in Melbourne (now closed) “John” ordered the crummiest hearing aids they sold, hoping that I would accept them. I did not, this was just the start. I finally got invisible in the canal, like the oticon I had. John tried like crazy to eliminate the hissing and warberling. After many tries of sending them back and tuning I had enough and just took them and figured I would just live with them.
And then they broke, rebuild time, not even one year under warrantee, then broke again, and again, and again. Now costing me $400 per repair, 1 year warrantee. Then the office closed in Melbourne and I had to drive 5 towns away. Another two repairs, getting expensive. And that office closed too, now I have to go to Orlando, 60 miles away for another repair. Top it all off they DON’T sound good, lots of hiss and background noise. If I am in a restaurant, I can hear the kitchen clatter, but not the person sitting next to me.
Save yourself the grief, don’t buy audible Starkey brand. My honest $.02.
EP
Elias P.
Vanskelig å afmelde abonnement
Vanskelig å afmelde abonnement
BG
Big G.
Thought it was pretty cool to have an…
Thought it was pretty cool to have an online hearing test. Long time waiting since I've had severe hearing loss pretty much my entire life. I was however dissapointed in the results given after I completed the test. I could care less about statistics on hearing loss worldwide or in my country. All I care about is my own hearing and the hearing aid that I have. I was hoping to see some kind of graph of such so I could compare results for later use or with and without my aid. Similar to what I would get in an office hearing test. This isn't rocket science. You either hear it or you don't. A computer knows exactly what decibels it is putting out. So it is all dependent on the quality of the ear buds or speakers. Still the results will be close to a real test.
Response from AudibelFeb 26, 2020
Hi Big G,
Thank you for sharing your thoughts with us. We’re happy to hear you are taking the steps towards your journey to better hearing by using the online hearing test. We will use your feedback to improve our online tools.
Comments and concerns shared by Audibel users are fantastic feedback to allow us to keep delivering products that meet the needs of users such as yourself and we thank you for that.
We are committed to driving the best product performance and quality.
Sincerely,
Audibel
LH
Leslie H.
Long wait for repairs
Within a couple of weeks one of my new hearing aids was not working properly. It would turn on and off. I returned it for repair on January 30 and I have yet to have it returned.
Response from AudibelJan 16, 2020
Hi Leslie,
Thank you for sharing your thoughts with us. We’re sorry to hear about your frustrations and we will use your feedback to improve our products and service.
We recommend continuing to work with the hearing care professional that sent your device to us to provide you with a repair status.
Comments and concerns shared by Audibel users are fantastic feedback to allow us to keep delivering products that meet the needs of users such as yourself and we thank you for that.
We are committed to driving the best product performance and quality.
Sincerely,
Audibel