AudibelReviews of audibel.com

I have severe high-tone deafness and am old. I purchased the expensive Intrigue AI 24 RIC digital aids 7 months ago because of their "optimal technology" and Bluetooth connectivity. Though the fit and battery charging are better than my old NHS aids (Oticon & Phonac), their performance has been disappointing particularly for speech in company, background noise, or the theatre. Bluetooth connectivity is inconsistent for telephone, and impossible to link with my Sony Bravia smart TV. Therefor I was advised to buy a Starkey Starlink Remote Microphone to connect to TV and radio. Problems increased, in part related to the design of the remote. The Remote is a small rectangular black object 15x2x0.5 cm (easily held in one's palm). It is controlled by one large black button and three very small ones (10x3mm), two of which have tiny black ± symbols. The Remote is unsuitable for most persons aged over 60 - who are likely to be less nimble and no longer sharp-eyed. It is a troublesome and costly addition to what was purchased as Bluetooth enabled hearing aids

In March 2023 I bought a pair of intrigue hearing aids. The first pair out of the box was so loud and there was no way to reduce the sound. They were broken. The hearing aid specialist got me another pair which worked for about six months or so. They died and had to be replaced with a third pair. The third pair after a few months had to be returned to be rebuilt. That lasted a few months and now today I had to return the right one which was malfunctioning. All this happened in less than two years. Actually, the two years will be up in March 2025. Extremely unhappy with these hearing aids. I have to drive about 40 miles to get service. Now I will be without the right hearing aid for about two weeks. The first time they were returned I had no hearing aids for almost 2 weeks.

I saved money by buying Brand X rechargeable hearing aids on line 5 years ago and got exactly what I paid for: uncomfortable hearing aids that didn’t work and customer service from hell. After 5 years of torture I finally upgraded to Audibel rechargeable hearing aids. Best decision I ever made. Comfortable, lightweight, 51-hour battery life, and most importantly, they returned my sense of hearing! PS. They’re MADE IN USA!

Jill was amazing! She knows about hearing and the problems that arise from NOT hearing in all of the tones, low to high.

Please be careful with Audibel. Is a big scam. They are after your wallet not to help you. Run as fast as you can. Go to a different company.

I had an appointment at a local office of Audibel in Hamilton, New Jersey on 2-22-24. I was waiting and waiting and finally I called to see if my hearing aids were ready. No response. Called again. Same thing. So I went to Penn Medicine and ordered hearing aids from them. I just wonder what kind of an operation gives you a hearing test and no follow up. Strange....

The products are lower quality than, say an oticon. My insurance was paying $6,000. Audible office in Melbourne (now closed) “John” ordered the crummiest hearing aids they sold, hoping that I would accept them. I did not, this was just the start. I finally got invisible in the canal, like the oticon I had. John tried like crazy to eliminate the hissing and warberling. After many tries of sending them back and tuning I had enough and just took them and figured I would just live with them. And then they broke, rebuild time, not even one year under warrantee, then broke again, and again, and again. Now costing me $400 per repair, 1 year warrantee. Then the office closed in Melbourne and I had to drive 5 towns away. Another two repairs, getting expensive. And that office closed too, now I have to go to Orlando, 60 miles away for another repair. Top it all off they DON’T sound good, lots of hiss and background noise. If I am in a restaurant, I can hear the kitchen clatter, but not the person sitting next to me. Save yourself the grief, don’t buy audible Starkey brand. My honest $.02.

I've already written a review on Google so I won't go into a lot of detail here. I just wanted to add another one with 5-stars. I went to the Ocala, FL office for mine and highly recommend both Mateen, at the front desk, and Paul who helped me greatly with my hearing! Folks, you won't disappointed if you go there!