ATTSavings.comReviews of attsavings.com

My service will not be hooked up till wednesday from what I was told!

I did not have any other choice for internet, it is slow and I did not saving any money, I have to get what I get

Called off work so they can set up my internet, they never showed up. Thank you AT&T once again it goes to show why VERIZON is better.

My call was to transfer service to a new address because I'm moving. The initial rep I spoke with started an order for new service which automatically charges $47. He was certain that the fee was mandatory though I told him it stated online that there was no fee to transfer service. Then he put in an order to transfer from my current address to my current address...yes. He set up an order for them to start service at my old address where I currently had service already. Then he froze up and gave me a number for customer service to call them to fix it. I called the second rep who confirmed that it cost nothing to transfer and she made the order for the new address transfer. Now I'm worried that there'll be a bill for this mistake. Also for the third move in a row I have to call a technician and I just don't see how it can always be this difficult to move.

The system appears to be working well thanks to the professional attitude and attention to detail exhibited by the installer.

We had the pleasure of having Roy as our ATT installer. He not only took the time to install our product but explained how everything worked and made sure everything was in good working order before he left. He is definately an asset to your company. Great Customer service.

I switched from TWC hoping to be pleasantly surprised with the service of ATT. Unfortunately, I haven't been pleased. First my appointment got scheduled for the wrong time. I called back to have it rescheduled. Next, when the technicians came, they encountered a problem that couldn't be resolved same day and had no time estimate for how long it would take to resolve. I had to call back to the main service center and they told me 5 business days. A whole week without interest is a great inconvienience, especially when I scheduled the installation for a day when I knew I could be home from work. Very disappointed this far.

Excellent service.