Joseph
Thanks
On-site technicians were very knowledgeable, professional and courteous and probably went beyond the norm to help two tech challenged seniors with many questions.
ATTSavings.com is listed under Computers & Phones.
ATTSavings.com (attsavings.com) has 408 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Joseph
On-site technicians were very knowledgeable, professional and courteous and probably went beyond the norm to help two tech challenged seniors with many questions.
VERA H.
The ATT representative I spoke to advised that the service box could support 8 televisions. The tech spent 8 hours in our home and at the end when we were checking the stations found out the service box could only support 4 tvs at a time. ATT ran my credit when they knew their service was inadequate; charged $12.99 for tech support which I have not received back yet. Overall the experience was really horrible.
CYNTHIA P.
The Tech came and said that they would have to run fiber to my house to turn on the new service. that was 3 days ago and we have not heard anything since. The salesperson that sold the package never said anything about changing our wiring or anything like that. Supposed to be quick and painless. Now we don't know what is happening. Not the Tech's fault - just no communication in the system and we get lost in the shuffle.
JAMES S.
I was told the merger wasn't far enough along to let me bundle....I have 8 months left on Direct TV....seems a little odd I have to install a dish just to change to Uverse TV in 8 months. I have a new townhouse and don't want the dish on my roof. Jim
JENNIFER L.
I was worried that it would be too much, finacially, but I think I made the right decision. Everyone involved in helping set up U-verse here was so friendly and helpful!
ED R.
Very smooth experience. The technician was extremely helpful and was a pleasure to work with. He completed the installation in a timely manner and ensured we were comfortable before he left.
STEPHEN T.
My installation was scheduled for 10-19-15. Somehow AT&T cancelled my appointment. I called and you reschedule my installation for 10-20-15. Chuck and the other service man were very nice. I have to watch my TV for a few days. The picture doesn't look quite as bright or sharp as when In had Cox Cable.
jo
It is horrible since I was told one day for installation . Then on that day, I was told it would be another 5 days until service activated. Yet now I get asked to critique the service I still don't have.