ATTSavings.comReviews of attsavings.com

Although the technician was very polite and helpful, it was very unsettling that he did not have the same instructions that the customer service agent and I agreed to on the phone when I signed up for service. It was my understanding that I would be splitting a line, so that 3 TVs would be hooked up only using 2 boxes. When the technician arrived he explained to me that wasn't possible unless the 2 TVs that were sharing a box were watching the same thing at the same time? This was NOT what I was told on the phone when I signed up for service. The technician explained that he would have to give each TV a separate box and that I would be charged for it? This is EXACTLY the reason that I left Comcast, all of these extra fees AFTER agreeing for service. This was very upsetting and if I see these extra charges on my account, I will consider going back to Comcast, as lying or being deceitful when signing up for service is not appreciated.

i was told i was getting the equipment on Friday, stayed home waiting and nothing. finally checked my email to find out will not deliver until 11-03-15. Great...

Our Technician Dennis did an amazing job! We really appreciate his input and support!

Had to cancel all your services. They could not set up phone or internet for 10 days. I moved into a new condo and without these services I have no way to contact any contractors to schedule work for my new condo. I do not have a cell phone nor do I ever want one. I expected better service from AT&T. This is the reason I cancelled

Excellent service by customer care and the technician who did the install.

I would highly recommend AT&T for their excellent installation service and very fine service technician.

From the moment the technician arrived, all the way until the Ronnie parted he was nothing but professional and very informative. I had many questions and I'm sure I slowed him down, but he seemed as excited to educate me about the my new services as I was to learn them. I never fill out these reviews or serveys, but his knowledge and patience really impressed me and I felt he deserved to be recognized for it.

The initial customer service experience was pleasant. He was nice and called me back promptly to help determine which internet plan was best for our family usage. During the call, I specified that I did not want to pay the $99 installation fee and for AT&T to just mail the modem. However, I received text that a tech will be coming out on 10/27 to install the modem. I had to call in to cancel. The customer service rep told it was cancelled upon my request BUT I still received a text stating that a tech was going to come out!