Assurance WirelessReviews of assurancewireless.com

Learn to speak AMERICAN ENGLISH and NOT INDIAN GIBBERISH Horrible company and staff

It's perfectly fine for me, iv have assurance wireless for 3 years... They gave me a 32gb orbic which has been fine. I never had a problem, there coverage is awesome. And I know they use T-Mobile. I have never needed customer support, which is great. I have heard it's awful. I did buy a phone from best buy and tried to switch it over took me a few trys, but it worked.

I was without a phone for 2 MONTHS. Yes 8 weeks. I paid for a new phone which was 39.99 plus shipping and never got the phone. I told them when I ordered phone that my address had changed the week before and they made me upload to T-Mobile a confirmation of the address change, which I did. Two weeks later no phone. I called back and went through everything and they said everything was fine. Another week and same story, no phone and they hadn't changed my addresss. I have talked to supervisors many times and they either don't call back or drop the call. Just don't under any circumstances use these people!!

Service is Phenomenal. TMobile unlimited everything plan for free. Hotspot included. Have to use an Assurance Wireless Phone, they only offer Shcok Phones or Cloud Phones. 1 to 2 gig phones with 16 gigs of memory. Cheap Chinese phones that hinder the service from T-Mobile by 70 percent. Get a 250 plus Assurance Wireless Phone and then you will be in heaven. No Bring Your Own Phone! Had to switch to Qlink to get my Unlocked Moto G Power bought new from Best Buy to work. I was supposed to be upgraded to the best phone they had 3 times. Received the same Shcok Phone, 2 day mailed 3 times. So I had 4 of them lmao. Customer Service is Terrible. 6.1 if you have their free phone or 9.0 if you buy there smartphone.

its terrible to deal with this company, hours on the phone with people who dont speak english and there phones suck!

They certainly have the worst customer service in the industry and the worst phones in the world, it would be hard to do it worse even if they tried... Stay far away.

Absolutely the worst excuse for service I have ever experienced in my life the phone and text work fine the internet is absolutely horrible damn near unusable! Would not recommend to anyone under any circumstances! It's pretty bad when you're not even worth the price for free!

I had AW free phone & Lifeline service for few months. Then my friend whom I let use it, screwed up loading port. So I tried to repair the it, but repair guy after replacing new charging port, couldn`t get phone to start charging. So I gave up on it, and requested new replacement phone. Which AW agreed to send me at 40$ charge for S & H. After longer thinking I decided to pay that amount. But I could not sign into my account, for a little s#it like "W"-west Arthur ave. For this ''W'' their system kept rejecting all my other correct info and refusing to let me sign in. So I just gave up. And reapplied to another co. which accepted my application. But I just read reviews of this other co. they`re as bad as for AW. - or worse. Either all these 'Lifelink' procuring wireless cos. are crooked or people are lying and never satisfied. To me AW is good for 3 stars.