Erica
First time customer
Website is easy to navigate and I like the chat feature for customer support. I ordered the Clarison Mia 1 and got a great price. My only reason for rating a 4 instead of 5 is the return policy. This company does not issue any returns or exchanges on the Clarison product line due to the Clarisonic direct warranty. I did not need or request a return. Im very happy with the product. However, the package it was shipped in (via USPS priority) was punctured when I recieced it. There was a hole poked through that was large enough for me to fit two fingers in and I coukd see the contents of the package. I would have been very frustrated if the product itself was damanged in transit knowing that askderm.com would not rectify the situation. Also probably not the site to use if you are purchasing a Clarison product as a gift. All in all, very good experience and I would use them again. Just be aware of the return policy.