askanexpertonline.com C.
Great direction and very patient
Great direction and very patient
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,256 approved reviews, newest moderated first
askanexpertonline.com C.
Great direction and very patient
Shelagh
It was clear and precise. There was no wasting time, yet very polite and informative. And patient with me. I think this is important to alot of people as not everyoone is a techie!
askanexpertonline.com C.
This was very confusing. As a consumer I don't expect to be asked to pay because I have a question or rather be referred to a second company to pay for an answer to a simple question. Even if it is just 1$ - maybe if I had been told that the company I was contacting was closed or out of business hours, but no explanation led me to believe otherwise.
Response from Askanexpertonline.comJun 30, 2024
Hello, Thank you for reaching out to us at JustAnswer via Facebook. I understand where the confusion is coming from. I would love to share more about the service that JustAnswer offers. JustAnswer is a 'people-helping-people', customer-paid question and answer service. Our goal is to help people save their time and money by providing 24/7 access to 12,000+ verified Experts in 150+ categories for a fraction of the cost of in-person professional services. While we do have Experts that can answer your Software question, if you were trying to reach Goosepet.com, you will need to contact them directly. As a courtesy, I have canceled your $55 payment. This is showing as 'reversed' or 'voided' on our end. This means that we were able to cancel the transaction before the funds left your account. When this happens the charge will just disappear from your account because it was never finalized. Moving forward, you will not receive any recurring charges. Please let me know how I can further assist you. I am more than happy to help! Have a great day. Kind regards, Violet, JustAnswer Customer Care [email protected] or 1-800-986-5038 ext. 24
Joseph M.
Matthew was professional, knowledgeable and informative.
Andrew H.
Described the issue, he asked me to check, informed result, told the problem and what to buy to fix....including video.
mark F.
respo. quick and responsive
customer
aristha was herlpful, knowledgeable, professional and caring. an asset to your team.
customer. A. L.
Very friendly, and comes from a neighbouring counry