Askanexpertonline.comReviews of askanexpertonline.com

Response from Askanexpertonline.comJul 28, 2026

Hello Jay, I appreciate the opportunity to clarify. JustAnswer is a paid, members-only service, and some customers access our platform through advertisements or affiliate links before submitting a question. Your refund has been processed, and your membership has been canceled, so no further membership charges will occur. If I can be of further assistance, please let me know. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comJul 21, 2026

Hello, Thanks for reaching out! I understand your frustration. JustAnswer is a paid Q&A service, so there is a fee to connect with an Expert and receive answers. I can also see that your payment has already been refunded, so there shouldn't be any further charges related to this request. If you have any additional questions or concerns, please let us know. We're happy to help. Best regards, Angela, JA Customer Care [email protected] 800-805-5962

Response from Askanexpertonline.comJul 5, 2026

Hello Lila, Thank you for reaching out. You can access a list of your questions on My Questions page: http://www.justanswer.com/my-questions.aspx Simply click on the question for which you are seeking an answer, and you will be able to view both your question and the Expert's response. You will also be able to reply to the Expert's response, if necessary, by typing into the text box located on the bottom of the page and pressing Reply. If you are unable to access your question list, it likely means that you are not logged in. In this case, please go to www.justanswer.com, input your username and password, click 'I'm a returning user' and log in. If I can be of further assistance, please let me know. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comJul 4, 2026

Hello Shelley, Thank you for reaching out. I understand your concern regarding the membership charge on your account. The join fee and membership fee are displayed on the payment page before checkout. We’ve now refunded the membership fee and canceled your membership, so no recurring charges will occur. If you have any questions or concerns, we're happy to help. Best, Hazel, JustAnswer Customer Care [email protected] 1-800-805-5962

Response from Askanexpertonline.comJul 2, 2026

Hello, Thank you for reaching out. I understand your concern regarding the membership charge on your account. The join fee and membership fee are displayed on the payment page before checkout. We’ve now refunded the membership fee and canceled your membership, so no recurring charges will occur. If you have any questions or concerns, we're happy to help. Best, Hazel, JustAnswer Customer Care [email protected] 1-800-805-5962

Response from Askanexpertonline.comJul 1, 2026

Hello Jayne, Thank you for taking the time to share your feedback. I'm so glad to hear that your Expert was professional! I hope their advice proves helpful to you in the end. We'd love to know how we can make your experience a 5-star one. If there's anything we could have done better, please let us know—we truly value your feedback and are always looking for ways to improve. Thank you again, and I look forward to hearing from you! Best regards, Angela, JA Customer Care [email protected] 800-805-5962

Response from Askanexpertonline.comJun 20, 2026

Hello Sholom, Thank you for your review! We truly appreciate your feedback. Please let us know how we can make this a 5-star experience for you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962

Response from Askanexpertonline.comJun 20, 2026

Hello, Thank you for reaching out. I understand your concern that you hasn't provided the answer you needed, and I will ensure you receive the assistance you require. I’ll connect you with a new Expert arranging a phone call assistance for you. We will reach out to the Expert community and connect you with the most knowledgeable Expert in the field. If you have any questions or concerns, we're happy to help. Best, Hazel, JustAnswer Customer Care [email protected] 1-800-805-5962