Askanexpertonline.comReviews of askanexpertonline.com

Response from Askanexpertonline.comJun 30, 2024

Hello, Thank you for sharing your review of your JustAnswer experience via TrustPilot. You have contacted us and it appears you were attempting to contact Roku. I understand where the confusion is coming from and I would love to share more about the service that JustAnswer offers. JustAnswer is a'people-helping-people' customer-paid question and answer service. Our goal is to help people save their time and money by providing 24/7 access to 12,000+ verified Experts in 150+ categories for a fraction of the cost of in-person professional services. We would certainly be happy to have any Expert answer a question for you. In order to complete what you are attempting, you will need to contact Roku. As a courtesy, I have issued a refund of your $55 membership payment. The funds are made available to your bank the next business day. However, it may take 3-5 business days to release the funds back to your account depending on their policy. Moving forward, you will not see any recurring membership charges. Kind regards, Violet JustAnswer Customer Care [email protected] or 1-800-986-5038 ext. 24