Mareev
This experience was good
This experience was good. An easy fix once pointed in the right direction.
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Mareev
This experience was good. An easy fix once pointed in the right direction.
RozB
Mr James W was wonderful! I am not computer savvy whatsoever and could not get my Epson printer back online after offline after Brightspeed visit. Soo very frustrating! He chatted with me on the phone, so I actually was able to talk to a kind, compassionate, knowledgeable person on the phone! Thank you so much, James!
askanexpertonline.com C.
Very simple instructions to use. Steve was very patient and thorough with his explanations. Thank you Stephen!!!😊😊
George S.
I got my answer quickly
Claudia
The technician was very patient and explained everything very well.
askanexpertonline.com C.
The first tech never called or answered my question
Response from Askanexpertonline.comMar 3, 2026
Hello, Thank you for sharing your experience. We appreciate your feedback. One of the great benefits of your JustAnswer membership is the ability to seek a second opinion from another Expert who may provide additional insights that better address your question. We want to ensure you get the best possible help. I see that your membership is set to renew on April 3rd. We truly value having you with us and hope you continue to have positive experiences with our Experts. If you’d like to review or adjust your membership settings, you can do so here: https://www.justanswer.com/accounthelp. And of course, if you need any assistance, please don’t hesitate to reach out. We are happy to help. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
askanexpertonline.com C.
The online help was very useful. Thank you!
Cheftziba L.
The tech was patient as well as excellent with giving written-verbal cues when I was unable to cut the steady red check light filter off. He continued assisting me with written verbal cues