Cheryl
Very helpful and polite
Very helpful and polite
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Cheryl
Very helpful and polite
askanexpertonline.com C.
It was helpful and nice experience. On a side note I thought I was talking to Fitbit/Google help line. Was not expecting to be charged. I do not want any other charges and refund whatever is not a recurring fee
askanexpertonline.com C.
FIRST TIME TO USE. GREAT SERVICE
MARGI E.
PERHAPS I DID NOT READ IT CORRECTLY WHEN I SIGNED IN TO RUN A SPEED TEST. ONLINE, I TRIED TO RUN A SPEED TEST AND WAS DROPPED RIGHT INTO THE APP JUST ANSWER STILL NOT KNOWING WHERE I WAS OR HOW I GOT THERE. IT PROMPTED ME TO CONTINUE TO ASK THE COMPUTER TO RUN A SPEED TEST. SUDDENLY, I WAS AWARE I WAS IN JUST ANSWER. IT TOLD ME THAT SOMEONE WOULD HELP ME OR ON THE SPEED TEST AND THEN IT SAID JUST FOR ONE DOLLAR I COULD JOIN UP. WAS THERE SMALL FINEPRINT BELOW THAT I DIDN’T READ MAYBE SO STILL I SIGNED MY NAME ON THE DOTTED LINE AND THOUGHT THAT I HAD JUST JOINED FOR ONE DOLLAR. HOWEVER, IN THE BACK OF MY HEAD I RECALLED A LONG TIME AGO HAVING MY BANK OF AMERICA LOOKING INTO WHAT JUST ANSWER WAS AS I COULDN’T TELL THEM WHAT THE CHARGES WERE AND WHO JUST ANSWER WAS IN A BUSINESS SENSE FOR MONTHS I WAS BEING CHARGED. THERE WAS A DISAGREEMENT BETWEEN JUST ANSWER AND ME, BUT I WON. These days it’s very difficult for all of us. Some choose to manipulate to make money and some choose to be honest. Manipulation has several different categories and several different levels of how it can be done. Whatever the reason it’s not nice to deliberately fool the public. Therefore I cancel.
Response from Askanexpertonline.comMar 6, 2026
Hello Margi, Thank you for reaching out. We’re sorry for the confusion regarding the membership charge on your account. The join fee and membership fee are displayed on the payment page before checkout. The membership fee has been canceled and your membership is now off, so no recurring charges will occur. If you have any questions or concerns, we're happy to help. Best, Hazel, JustAnswer Customer Care [email protected] 1-800-805-5962
Virginia
Knew about error immediately and advised thereon.
askanexpertonline.com C.
I'm not really computer saavy and he made it so I could complete the needed tasks!
askanexpertonline.com C.
The attorney gave me advice to check on the condo by laws and have an attorney review them and tell him what his next step should be.
Timothy D.
Found an answer and everything's working.